Pilatus Aircraft Ltd
Pilatus Aircraft Ltd

Technical Customer Support Engineer for GOV Aircraft/GBTS

  • +1
  • +1
  • CH
    Stans, Nidwalden, Switzerland
Manifester de l'intérêt pour ce poste
  • +1
  • +1
  • CH
    Stans, Nidwalden, Switzerland

À propos

Fly with us into the future and become part of the team at one of the most innovative aircraft manufacturers in the world.

Your Tasks
  • Serve as the primary technical point of contact for Government customers
  • Provide expertise and guidance in troubleshooting Aircraft/Ground Based Training systems, ensuring compliance with the customer requirements and aviation standards
  • Coordinate on-site support with Pilatus customers and maintenance organizations
  • Investigate reported problems in Aircraft/Ground Based Training systems, implementing timely solutions to ensure optimal performance and safety
  • Collaborate with internal stakeholders, customers and maintenance organizations for continuous improvement
  • Prepare, review and update technical documentation, including memos, reports and maintenance procedure instructions
  • With this you convince us
  • Strong technical background with previous experience in technical customer support roles within the aviation industry
  • Excellent customer service and interpersonal skills
  • Strong project management and task prioritization skills, capable of managing multiple projects and tasks simultaneously with minimal supervision
  • Experience with Aircraft/GBTS systems represents an advantage
  • Fluency in English (B2) both spoken and written, additional languages are advantageous
  • Willingness to travel internationally
  • What we offer
  • A committed, international team and unique projects 
  • Flexible working hours and individual pension solutions 
  • Support for training and opportunities for personal and professional development 
  • Discounted meals in our staff restaurant and various discounts for employees 
  • Team events at which we celebrate our successes together 
  • Compétences idéales

    • Project Management
    • Stans, Nidwalden, Switzerland

    Expérience professionnelle

    • General Project Management

    Compétences linguistiques

    • English