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Operations Analyst (f/m/x)

À propos de l'entreprise

Our hiring company is a Global Leader in the Gaming industry. They created a job offer for a Operations Analyst.

Vos tâches

Providing operations mentoring and support to customer's operations staff

Provide first and second level operations support for customer production and test environments

Willingness to participate in the team's 24/7 hour on-call schedule

Reliable handling of system emergencies to minimize financial penalties

Investigating incidents in the production environment, developing incident reports and other follow-up items to the customer base, working mainly with remote engineers

Making recommendations regarding improvements for operating systems, software, infrastructure and procedures

Providing and verifying Computer Operations documentation and checklists

Interface with Services Project Managers, Account Managers and customer staff as appropriate during projects

Providing support to QA and CAT phases of projects

Performing specialist training as required

On-site visits and participation in customer technical meetings (approx. 10% travel)

Translating communication between internal and external parties (English- German).

Votre profil

In this position you will be providing support for ongoing operations and projects, both to internal and external customers, supporting Quality Assurance (QA) as well as Customer Acceptance Testing (CAT) and providing documentation.

Perks and benefits

An open and communicative company culture

A dynamic intercultural environment within a fast-paced industry

An exciting area of responsibility with the chance for development

Very good working conditions including health and additional benefits (special pension scheme)

Home Office

Localisation

Cette opportunité de carrière est située à Remote, Remote

IMPORTANT: La seule chose que vous avez à faire est de créer votre compte sur TieTalent et c'est TOUT 🙂 + c'est GRATUIT pour les candidats ! Vous n'aurez PAS à postuler pour cette offre spécifiquement, mais plutôt si votre profil correspond aux critères de cette opportunité, vous serez contactés et obtiendrez davantage d'informations sur cette dernière.

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