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Operations Analyst (f/m/x)

À propos de l'entreprise

Our hiring company is a Global Leader in the Gaming industry. They created a job offer for a Operations Analyst.

Vos tâches

  • Providing operations mentoring and support to customer's operations staff
  • Provide first and second level operations support for customer production and test environments
  • Willingness to participate in the team's 24/7 hour on-call schedule
  • Reliable handling of system emergencies to minimize financial penalties
  • Investigating incidents in the production environment, developing incident reports and other follow-up items to the customer base, working mainly with remote engineers
  • Making recommendations regarding improvements for operating systems, software, infrastructure and procedures
  • Providing and verifying Computer Operations documentation and checklists
  • Interface with Services Project Managers, Account Managers and customer staff as appropriate during projects
  • Providing support to QA and CAT phases of projects
  • Performing specialist training as required
  • On-site visits and participation in customer technical meetings (approx. 10% travel)
  • Translating communication between internal and external parties (English- German).
  • Votre profil

  • In this position you will be providing support for ongoing operations and projects, both to internal and external customers, supporting Quality Assurance (QA) as well as Customer Acceptance Testing (CAT) and providing documentation.
  • Perks and benefits

  • An open and communicative company culture
  • A dynamic intercultural environment within a fast-paced industry
  • An exciting area of responsibility with the chance for development
  • Very good working conditions including health and additional benefits (special pension scheme)
  • Home Office
  • Localisation

    Cette opportunité de carrière est située à Remote, Remote

    IMPORTANT: La seule chose que vous avez à faire est de créer votre compte sur TieTalent et c'est TOUT 🙂 + c'est GRATUIT pour les candidats ! Vous n'aurez PAS à postuler pour cette offre spécifiquement, mais plutôt si votre profil correspond aux critères de cette opportunité, vous serez contactés et obtiendrez davantage d'informations sur cette dernière.

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