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Operations Analyst (f/m/x)

  • +1
  • +1
  • DE
    Münster, North Rhine-Westphalia, Germany
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  • +1
  • +1
  • DE
    Münster, North Rhine-Westphalia, Germany

Enterprise

À propos

Our hiring company is a Global Leader in the Gaming industry. They created a job offer for a Operations Analyst.

  • Gaming

Avantages et bénéfices

  • An open and communicative company culture
  • A dynamic intercultural environment within a fast-paced industry
  • An exciting area of responsibility with the chance for development
  • Very good working conditions including health and additional benefits (special pension scheme)
  • Home Office

Poste

Votre profil

  • In this position you will be providing support for ongoing operations and projects, both to internal and external customers, supporting Quality Assurance (QA) as well as Customer Acceptance Testing (CAT) and providing documentation.

Vos tâches

  • Providing operations mentoring and support to customer's operations staff
  • Provide first and second level operations support for customer production and test environments
  • Willingness to participate in the team's 24/7 hour on-call schedule
  • Reliable handling of system emergencies to minimize financial penalties
  • Investigating incidents in the production environment, developing incident reports and other follow-up items to the customer base, working mainly with remote engineers
  • Making recommendations regarding improvements for operating systems, software, infrastructure and procedures
  • Providing and verifying Computer Operations documentation and checklists
  • Interface with Services Project Managers, Account Managers and customer staff as appropriate during projects
  • Providing support to QA and CAT phases of projects
  • Performing specialist training as required
  • On-site visits and participation in customer technical meetings (approx. 10% travel)
  • Translating communication between internal and external parties (English- German).

Compétences idéales

  • Linux
  • Jusqu'à €50,000
  • Münster, North Rhine-Westphalia, Germany
  • Contrat Permanent
  • Travail à 10-100%

Expérience professionnelle

  • Systems Administrator

Compétences linguistiques

  • German
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