Les coordonnées de l'entreprise sont confidentielles
(Fermé)
S'inscrireCustomer Experience Reporting Specialist
- Business AnalystData Analyst+2XXXX
- SQLCustomer Experience+2XXXX
- Switzerland
- Business AnalystData Analyst+2XXXX
- SQLCustomer Experience+2XXXX
- Switzerland
Enterprise
À propos
The hiring company is an international company specialised into the digital Customer Experience. As they are growing, they are looking for a CX Reporting Specialist with some Genesys knowledge to join their team remotely from Switzerland or in their Zurich office. The salary range for this position is CHF100-160K / year (depending on the experience).
Avantages et bénéfices
- Attractive package (CHF 100K-160K)
- Excellent working atmosphere with very flexible working hours and remote options
- Flat hierarchies and short decision making processes
- International environment with exciting international projects and state-of-the-art technologies
- Young, dynamic and familial working environment
Poste
Votre profil
- Fluent English (C1+) and German (C1+) (French would be highly appreciated)
- Experience with relational databases and SQL, as well as with creating scripts and SQL statements
- You are customer oriented, creative and solution-oriented, eager to learn new technologies and bring excellent communication skills
- First experience or knowledge on Genesys is a big plus
Vos tâches
- Conceptualise and create meaningful reports and optimal decision-making bases for the customers
- Bring your expertise and creativity for the expansion and maintenance of the customers' own reporting platforms and standardised dashboards based on Genesys technologies
- Cooperate with internal and external project managers and partners, and ensure the company's quality standards
- Be in charge of receiving and coordinating the customer enquiries
Compétences idéales
- SQL
- Customer Experience
Expérience professionnelle
- Business Analyst
- Data Analyst
Compétences linguistiques
- German
Êtes-vous intéressé par un tel emploi ? Créez un compte et soyez mis en avant pour des postes qui vous correspondentCréer votre compteIMPORTANT: La seule chose que vous avez à faire est de créer votre compte sur TieTalent et c'est TOUT 🙂 + c'est GRATUIT pour les talents ! Vous n'aurez PAS à postuler pour cette offre spécifiquement, mais plutôt si votre profil correspond aux critères de cette opportunité, vous serez contactés et obtiendrez davantage d'informations sur cette dernière.