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Application Analyst - Digital Patient Applications
- Fort Myers, Florida, United States
- Fort Myers, Florida, United States
About
Department:
Corporate Systems and IT Administration
Work Type:
Full Time
Shift:
Shift 1/ to
Minimum to Midpoint Pay Rate: $37.72 - $49.03 / hour
Summary The
Application Analyst Digital Patient Applications
is a key resource for the Information Systems Department responsible for addressing the strategic, tactical, and technical Information Technology (IT) needs of patient applications in all operational areas as well as providing oversight and management of projects and production support. Responsible for the maintenance and support of assigned systems within the organization such as Epic the Electronic Health Record Systems, CRM, and communication platforms, etc. Serves as a subject matter expert on assigned project teams and department initiatives, develops test scripts, conducts testing, and supports application upgrades and project go lives.
Responsibilities
Utilize application & analytical skills to design, build, and test solutions to meet the needs of the organization based on experience and input from vendors, customers, and team members.
Work with other Information Systems leaders to create processes and procedures to maintain integrated workflows at Lee Health
Support and refine existing processes and documentation within areas of oversight to ensure communication and maintainability amongst team members
Effectively communicate status and updates with leaders, peers and end users
Prepare and execute functional system and program specifications using structured methodology.
Coordinates the system implementation, updates, and fixes with the patient community, ensuring satisfactory results.
Other duties deemed necessary to the success of the team, department, or organization
Requirements
Bachelors degree required. May accept 3+ years of relevant experience in lieu of degree.
Experience working on IT projects
Experience working with software applications
Strong analytic and troubleshooting skills
Strong customer service and interpersonal skills
Ability to adapt and learn quickly in a fast-paced environment
Ability to work independently, and as a team member
Excellent time management skills
Flexible and open to change
Thorough and detail oriented
Excellent communication skills
Additional Experience Preferences
Epic proficiency or certification (Preferred Hello World, Cheers, MyChart)
Experience with Patient Experience Programs
Experience with Epic or other EMR
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Languages
- English
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