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About
At Cohere Health, the SA is a customer-facing role. They partner with the forward deployed engineer (FDE) to design business requirements and a solution strategy that serves the health plan customer and Cohere. The SA supports pre-sales efforts, designs the solution, gathers requirements, empowers implementation and product teams to execute on planned work, and supports the implementation through go live.
What You’ll Do
Designing the client solution and guiding clients to enable Cohere’s products to solve for client needs
Leading internal conversations to support new functionality, identify the product manager that is responsible for developing new functionality, ensuring they understand the requirements and problems to solve and have a plan to address those gaps.
Partnering with the project manager to ensure that all required work is planned for and resourced.
Maintaining internal documentation as a source of truth on solution scope, milestone and key resources.
Translating customer expectations and solution design into clear, well-documented requirements. Documentation will support business, functional and technical requirements and the SA will facilitate client sign off on those artifacts.
Partnering with a Forward Deployed Engineer to develop requirements and high-level technical designs for novel customer problems and ensure customer value
What You’ll Need
6+ years working as a solutions architect or business analyst or product manager in a software and/or product organization serving health plans
5+ years with either health plan customers in medicaid markets including UM experience, and an understanding of how to navigate and compliance requirements
Success in designing and implementing technology solutions with a specialized focus on prior authorization workflows and healthcare interoperability.
Demonstrate clear, precise writing creates shared understanding and ensures everyone is working from the same playbook.
Ability to communicate with a variety of stakeholders, adjusting the message to the audience
Familiar with building software products that support a health plan’s cost containment and UM needs with a background in Agile/Scrum methodologies and product development lifecycles; Familiar with Jira,
Strong technical aptitude with ability to understand software architecture, APIs, and integration patterns
Pay & Perks
Fully remote opportunity with about 5% travel
Medical, dental, vision, life, disability insurance, and Employee Assistance Program
401K retirement plan with company match; flexible spending and health savings account
Up to 184 hours (23 days) of PTO per year + company holidays
Up to 14 weeks of paid parental leave
Pet insurance
The salary range for this position is $135,000 to $145,000 annually; as part of a total benefits package which includes health insurance, 401k and bonus. In accordance with state applicable laws, Cohere is required to provide a reasonable estimate of the compensation range for this role. Individual pay decisions are ultimately based on a number of factors, including but not limited to qualifications for the role, experience level, skillset, and internal alignment.
Interview Process
Connect with Talent Acquisition for a Preliminary Phone Screening
Meet your Hiring Manager!
Behavioral Interview(s)
Case Study
Subject to change
About Cohere Health Cohere Health’s clinical intelligence platform delivers AI-powered solutions that streamline access to quality care by improving payer-provider collaboration, cost containment, and healthcare economics. Cohere Health works with over 660,000 providers and handles over 12 million prior authorization requests annually. Its responsible AI auto-approves up to 90% of requests for millions of health plan members.
With the acquisition of ZignaAI, we’ve further enhanced our platform by launching our Payment Integrity Suite, anchored by Cohere Validate™, an AI-driven clinical and coding validation solution that operates in near real-time. By unifying pre-service authorization data with post-service claims validation, we’re creating a transparent healthcare ecosystem that reduces waste, improves payer-provider collaboration and patient outcomes, and ensures providers are paid promptly and accurately.
Cohere Health’s innovations continue to receive industry wide recognition. We’ve been named to the 2025 Inc. 5000 list and in the Gartner® Hype Cycle™ for U.S. Healthcare Payers (2022-2025), and ranked as a Top 5 LinkedIn™ Startup for 2023 & 2024. Backed by leading investors such as Deerfield Management, Define Ventures, Flare Capital Partners, Longitude Capital, and Polaris Partners, Cohere Health drives more transparent, streamlined healthcare processes, helping patients receive faster, more appropriate care and higher-quality outcomes.
The Coherenauts, as we call ourselves, who succeed here are empathetic teammates who are candid, kind, caring, and embody our core values and principles. We believe that diverse, inclusive teams make the most impactful work. Cohere is deeply invested in ensuring that we have a supportive, growth-oriented environment that works for everyone.
We can’t wait to learn more about you and meet you at Cohere Health!
Equal Opportunity Statement Cohere Health is an Equal Opportunity Employer. We are committed to fostering an environment of mutual respect where equal employment opportunities are available to all. To us, it’s personal.
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Languages
- English
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