Remote Senior Call Center RepresentativeTechOp Solutions International • Miami, Florida, United States
This job offer is no longer available
Remote Senior Call Center Representative
TechOp Solutions International
- Miami, Florida, United States
- Miami, Florida, United States
About
Responsibilities:
Answer and track incoming calls
Prepare and submit accurate, detailed reports in government systems
Train and onboard new CSRs
Conduct database and open‑source research
Route and expedite calls appropriately
Other duties as assigned
Requirements:
5+ years experience in a call center
Associate's Degree
Proven ability to multitask simultaneously while communicating and inputting data
Strong written and verbal communication skills
Proficiency with telephony systems, CRMs, and Microsoft Office Suite
Experience handling sensitive information
Remote position. Candidate must reside within Miami, FL or nearby cities.
Seniority Level
Mid‑Senior level
Employment type
Full‑time
Job function
Other
IT Services and IT Consulting
#J-18808-Ljbffr
Languages
- English
Notice for Users
This job was posted by one of our partners. You can view the original job source here.