Collections Account Manager
Clipboard Health
- Remote, Oregon, United States
- Remote, Oregon, United States
About
Managing a portfolio of accounts, addressing billing concerns and ensuring timely invoice payments. Conducting high volumes of outbound calls to connect with customers about past-due account balances and resolve them. Navigating negotiations and evaluate tradeoffs between risk mitigation and growth potential when making decisions. Resolving customer invoice disputes and other billing-related issues. Managing customer payments and remittances. Building trust with providers and healthcare executives through strong financial acumen. Clearly articulating the billing processes and educate stakeholders on invoicing procedures. Gathering and relaying feedback to improve billing systems and processes. Collaborating with internal teams to execute billing-related initiatives and trials. Requirements:
Extreme ownership: Take full responsibility for managing billing issues and solutions. Curiosity: Investigate and understand the root cause of billing problems so that you can identify the best solution. Scrappiness: Find innovative solutions to overcome obstacles and maintain progress. Adaptability: Thrive in a fast-paced, evolving market. Benefits:
Competitive pay Unlimited PTO Fully remote Opportunity to make a significant impact with healthcare customers
Languages
- English
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