Bilingual Account Representative

Job Description

Description

• We are looking for a Bilingual Representative to support daily customer interactions in both English and Spanish. This role focuses on assisting customers with questions, resolving basic issues, and ensuring information is accurately recorded in internal systems.
• Communicate with customers through phone, email, or online messaging to answer questions and provide general support in both languages.
• Document conversations and updates in internal tracking systems with accurate data entry.
• Provide clear, courteous communication and maintain a professional tone in all interactions.
• Assist customers with routine