Interpretation Manager

46 Mount Street Upper, Dublin 2, D02 RX88

In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.

The Interpretation Manager role involves working with interpreters of different nationalities and cultures on a daily basis. You are responsible for selecting and recruiting suitable interpreters for various client communication needs, ensuring efficient delivery of customer requests, addressing direct questions and concerns with prompt solutions, and maintaining a positive, professional, and close working relationship with Interpreters.

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• Work in a team of Interpretation Managers within the Interpreting Department and may also collaborate closely with the Translation Department.
  
• Manage your own language group and oversee interpreter bookings for your allocated language groups.
  
• Recruit interpreters.
  
• Support interpreter queries and customer quotations.
  
• Assist with document management, particularly relating to interpreter onboarding.
  
• Perform any other duties as required.
  

A successful IM has a number of routes to consider within – the next step would be to progress to general operations projects, finance, or training.

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• Excellent interpersonal and communication skills.
  
• Excellent organisational skills and attention to detail.
  
• Ability to work in a team.
  
• Flexibility and the ability to work effectively in a fast‑paced environment.
  
• High levels of resilience and ability to work under pressure.
  
• Problem‑solving skills.
  
• Relationship management.
  

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• Minimum experienced required (years): 2
  

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• Ability skills: Administration, Analytical, Customer Service, Interpersonal Skills.
  
• Competency skills: Management, Negotiation, Problem Solving, Teamwork.
  

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• Sector: professional, scientific and technical activities
  
• Career level: Managerial
  

This is a full‑time position. xcfaprz Please reply with a CV and Cover Letter to with "Interpretation Manager" in the subject line.