Housing Officer

Location:Flexible Hybrid, WarringtonSalary:£34,000- £38,000
Contract:Permanent

In this customer-facing role, youll deliver high-quality, person-centred housing management services across a varied patch. Youll support tenants with tenancy sustainment, handle low-level ASB, and deliver generic housing management functions with care and professionalism.

Key Responsibilities:

• Provide proactive tenancy support and advice to help residents maintain their homes
• Conduct tenancy audits, new tenancy visits, and estate inspections
• Handle low-level anti-social behaviour cases with empathy and tact
• Manage tenancy changes, sign-ups, terminations, and amendments
• Work collaboratively with internal teams and external partners to ensure a joined-up approach
• Maintain accurate records and case notes with excellent attention to detail

About You:

• Experienced in housing management ideally with a background in social housing
• Skilled in customer service
• Team player who thrives in a collaborative environment
• Organised and detail-oriented, able to manage a varied caseload
• Flexible, adaptable, and comfortable working in a hybrid environment (home/office/patch)

This is a great opportunity for someone who is keen to make a tangible difference while developing their housing career in a supportive and professional team.

TITL1_UKTJ

• Warrington, England, United Kingdom

Languages

• English