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Restaurant General Manager
- Calgary, Alberta, Canada
- Calgary, Alberta, Canada
About
Who Are We:
The Briggs is an elevated casual hospitality brand with zero pretense. We're premium casual done right; denim with standards.
We believe in running a professional operation without feeling corporate. We protect the vibe, hold the line on quality, and create spaces that feel as good as they look. Growth and opportunity aren't buzzwords here; they're the mission.
We are looking for the right candidate to start by April 1, 2026
The Role
We are seeking a dynamic and experienced General Manager to lead daily operations and drive overall performance at Briggs. This role owns the brand experience, builds and leads high-performing teams, and delivers strong financial results; without sacrificing our culture of elevated hospitality without ego.
The General Manager is the operational and cultural standard bearer of the restaurant. You bring a confident, polished presence, communicate clearly, think critically under pressure, and obsess over standards. You believe the team is everything, lead with calm authority, and know how to keep things fun while running a tight, professional operation.
Key Responsibilities
Leadership & Culture
- Build and lead a high-performing management and hourly team
- Protect and elevate the Briggs brand, vibe, and service standards
- Coach and develop leaders through hands-on, accountable leadership
- Model professionalism, hospitality, and strong work ethic
Operations & Performance
- Oversee all daily FOH and BOH operations
- Deliver consistent, exceptional guest experiences
- Maintain standards for quality, cleanliness, and execution
- Ensure compliance with health, safety, and labor regulations
Financial & Systems Management
- Own P&L performance, budgeting, and forecasting
- Manage labor, food, and beverage costs to hit profitability targets
- Use reporting tools to drive smart, data-backed decisions
- Oversee POS and back-office systems (Square, Toast, PUSH Operations, QuickBooks)
Talent & Development
- Recruit, hire, and retain top hospitality talent
- Create clear training and development pathways
- Conduct performance reviews and build future leaders
What You'll Bring:
- 5+ years of progressive restaurant leadership experience
- Proven GM experience in upscale casual or high-volume environments
- Strong financial acumen and operational discipline
- A true coach's mindset with a passion for developing people
- Technical proficiency with Square, Toast, PUSH Operations, and QuickBooks
- High emotional intelligence and confident, humble leadership
- A hands-on, visible leadership style that drives performance and culture
- FUN
Job Type: Full-time
Pay: $60,000.00-$90,000.00 per year
Benefits:
- Extended health care
- On-site parking
- Paid time off
Work Location: In person
Languages
- English
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