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Service Analyst-SC ClearedQualient Technology Solutions UK Limited • London, England, United Kingdom
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Service Analyst-SC Cleared

Qualient Technology Solutions UK Limited
  • GB
    London, England, United Kingdom
  • GB
    London, England, United Kingdom
Find similar jobs

About

Job Description: • Support the Service Delivery Manager with key deliverables, reporting, planning, and operational oversight. • Assist with daytoday service operations, providing cover across all the Service Mgt practices including but not limited to; incident, problem, service improvements, service design etc. • Monitor service KPIs, ensuring services meet performance, quality, and compliance standards and communicate in service reviews • Escalate complex issues appropriately while maintaining ownership including participation in Major Incident • Familiarity withExperience in ITIL or other service management frameworks. ITIL V3 required and ITIL V4 preferred
  • London, England, United Kingdom

Languages

  • English
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