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Virtual AssistantFreelanceJobsCanada

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Virtual Assistant

FreelanceJobs
  • CA
    Canada
  • CA
    Canada

About

Seeking bilingual Virtual Help Desk Assistant to manage client communications and support for Living the Laws and First Home Alliance. The role involves handling a high volume of emails and text messages, translating documents, and coordinating client appointments. Fluency in English and Spanish is required.
Deliverables
• Manage email, text, and voicemail, and other online messaging correspondence
• Translate internal and external communications
• Coordinate client appointments
• Provide translation support during meetings and counseling sessions
• Ensure help desk remains organized and responsive
• Manage Customer Relationship Management (CRM) and Client Management System (CMS)
Contract duration of less than 1 month. with 30 hours per week.
Mandatory skills: Email Management, Problem Resolution, Reliability Testing, Phone Communication, Phone Support, Microsoft Office, Virtual Assistance, Candidate Interviewing, Candidate Sourcing, Customer Support, Customer Service, Candidate Evaluation, Mexican Spanish Dialect, English
  • Canada

Languages

  • English
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