Service Manager

Company:

Lead the Drive. Elevate the Experience.

Derrick Chrysler Dodge Jeep Ram FIAT - now under new ownership and energized leadership -  is seeking a high-performing Service Manager  ready to deliver results.

This is more than a management role. It's an opportunity to build a service operation defined by precision, accountability, and exceptional customer care.

Why Join Us

• Competitive compensation & comprehensive benefits coverage

• Flex days for work-life balance

• Group RRSP option

• Backed by a large automotive group with real growth opportunities

• Employee discounts on parts, service, and vehicle purchases

• A dealership positioned for growth, performance, and long-term success

What You'll Drive

• Lead daily service operations with a relentless focus on workmanship and CSI

• Recruit, coach, and develop a top-tier technician and advisor team

• Resolve 100% of customer concerns within 48 hours

• Forecast and deliver on labor sales, gross profit, and expense targets

• Build systems that ensure quality control, warranty accuracy, and operational excellence

• Strengthen interdepartmental collaboration to support total dealership performance

What You Bring

• Automotive management experience is an asset, but not required

• Proven success leading high-performing teams

• Demonstrated success growing a strong service department

• Strong financial acumen and data-driven decision-making

• Exceptional communication skills and a customer-first mindset

• Knowledge of Stellantis brand is an asset

If you're ready to lead with confidence, elevate standards, and build a service department that reflects true automotive excellence, we want to meet you.

Apply today and take the next step in your leadership career.

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers' lives forward with the best in automotive solutions, service and people.  Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.