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guest service supervisor
Hospitality Newfoundland and Labrador
- Baie Verte, Newfoundland and Labrador, Canada
- Baie Verte, Newfoundland and Labrador, Canada
About
Education: Secondary (high) school graduation certificate
Experience: 1 year to less than 2 years
Work setting
Hotel, motel, resort
Tasks
Co-ordinate activities with other work units or departments
Establish work schedules and procedures
Prepare and submit reports
Resolve work problems, provide technical advice and recommend measures to improve productivity and product quality
Assist clients/guests with special needs
Co-ordinate, assign and review work
Hire and train staff in job duties, safety procedures and company policies
Maintain operation of computer systems, equipment, machinery and arrange repair work to ensure business continuity and customer service delivery
Requisition materials and supplies
Supervision
1 to 2 people
Computer and technology knowledge
MS Outlook
Work conditions and physical capabilities
Attention to detail
Fast-paced environment
Standing for extended periods
Tight deadlines
Work under pressure
Personal suitability
Accurate
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Initiative
Interpersonal awareness
Judgement
Organized
Team player
Employment terms options
Early morning
Evening
Employment terms options
Shift
Morning
Night
Day
Weekend
Overtime available
Work Term: Permanent
Work Language: English
Hours: 35 hours per week
Languages
- English
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