About
Department
Corporate Services
Affiliation
Non-Union
Compensation Range
Compensation is determined by the student's current year of education.
Job Summary
Reporting to and under the general direction of the Manager of Client Services, this position is responsible for duties related to the day-to-day management, support and deployment of IT hardware, as well as assist with the resolution of end user support requests.
Job Duties Include
- Provide technical support of hardware and software (i.e. Microsoft 365 applications, etc.) in person, using remote access software or by telephone;
- Prepping and deploying laptops/desktops and mobile devices;
- Deploying and setting up computer monitors and docking stations;
- Assisting with smartphone deployment and replacement;
- Maintain IT hardware asset inventory;
- Create IT software documentation and training material;
- Create content for the IT intranet page including tips and tricks and general information;
- Other duties as assigned.
Qualifications/Skills
- Candidates must be currently enrolled in post-secondary school, directly related to Information Technology;
- Demonstrate a solid working knowledge of Microsoft Products (Windows 11, M365 - Word, Excel, PowerPoint, Outlook, Teams);
- Experience with various IT hardware ;
- Experience with Smartphones and tablets an asset;
- Ability to stay on task and work independently;
- Excellent troubleshooting skills;
- Proven customer service skills (on phone and in person when dispatched);
- Detail oriented and able to prioritize tasks to meet deadlines;
- Self-motivated with a desire to learn;
- Valid G driver's license with a clean driving record;
- Ability to lift/carry and transport equipment that weighs up to 25 pounds.
What is Offered to Staff
- Compensation : We offer competitive pay that reflects the responsibilities of the position ( College : $ $19.55; University Undergraduate : $ $21.71; Masters : $ $22.79; post-graduate : $ $24.4)
- Hours of Work – The hours of work are from 8:30 a.m. to 4:30 p.m., Monday to Friday. This role requires students to work in the office.
- Town Perks : The Town offers students access to the Health & Wellness Program, Town of Ajax Fitness Centre membership and a defined pension plan (OMERS pension).
- Vacancy Available: One open position
Please note that students are not eligible to the EFAP program.
Terms of Employment
- May 4th, 2026 to August 28th, 2026 (approximate dates)
- This position works on-site from 8:30 a.m. to 4:30 p.m. Monday to Friday.
Proof of Enrollment in Post Secondary Education
- The Town of Ajax will accept any of the following to verify enrollment in a college or university program:
- Registrar's letter confirming enrollment and academic eligibility for the next semester;
- Letter confirming your anticipated graduation date;
- Letter indicating that you have more credits left to complete in your current degree;
- Letter confirming your application to a program next term/semester at a post-secondary education establishment.
How to Apply
If this opportunity matches your interest and experience, please click the "Apply" button and apply by 11:59 p.m. on the closing date:
January 26, 2026
Are you a current Town of Ajax employee?
If you are a current Town of Ajax, please apply internally through the Jobs Hub app of your Workday account in order for your application to be processed as an internal applicant.
Equal Opportunity Employer
The Town of Ajax is committed to employment equity and building a workplace where all employees feel valued, respected and supported. We welcome applications from candidates of all backgrounds, especially those who have been historically excluded, including Black and Indigenous people, racialized communities, disabled persons, 2SLGBTQIA+ individuals, and others facing systemic inequities. If selected for an interview, you will be provided with an opportunity to indicate your access needs. We are committed to ensuring an accessible and respectful hiring process.
If you would like to request content in an alternate format, please contact Human Resources by emailing .
Personal information collected through the recruitment process will be used solely to determine eligibility for employment. We thank all candidates in advance; however, only those being considered for an interview will be contacted.
Languages
- English
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