Academy Administrator

Location: Telford, on-site

Contract: Permanent, full-time

Viessmann is a global leader in sustainable climate and energy solutions, dedicated to creating living spaces for future generations. Now proudly part of the Carrier group, we combine innovative technology with a strong commitment to environmental responsibility, driving sustainability and comfort.

With a comprehensive portfolio that includes heating, cooling, ventilation, and energy systems, Viessmann serves residential, commercial, and industrial markets worldwide. We continue to shape the future of energy efficiency through smart, integrated solutions that enhance sustainability and comfort.

As our Academy Administrator, you will play a vital role in ensuring the smooth operation of our academy and its training programs. Your responsibilities will include managing bookings, completing necessary forms, liaising with colleagues, and supporting the delivery of training courses. Your efforts will contribute to a positive experience for both staff and learners!

• Process and manage course bookings and registrations.
• Liaise effectively with colleagues across departments to coordinate activities and information.
• Complete and maintain forms, records, and documentation accurately.
• Support the delivery of training courses and programs, ensuring sessions run smoothly.
• Maintain communication with learners, staff, and external stakeholders as required.
• Provide a professional, organized, and welcoming environment for all academy participants.

To thrive in this role, you should possess:

• Strong communication skills, including verbal, written, and presentation abilities.
• PC literacy with proficiency in Microsoft Excel, Word, and PowerPoint; training will be provided on CRM systems.
• A self-motivated approach with the ability to work independently.
• A target- and objective-focused mindset.
• Excellent time management and organizational skills.
• Flexibility and adaptability to changing priorities.
• A strong commitment to delivering customer service excellence.
• The ability to work effectively as part of a team.

• Competitive base salary + bonus
• Pension scheme
• 25 days of holiday + bank holidays
• Private medical care
• Life insurance
• A small but supportive team environment

At Viessmann, our greatest assets are the expertise, creativity, and passion of our employees. We strive to create a workplace that attracts, develops, and retains the best talent. We promote employee engagement, foster teamwork, and drive innovation for the benefit of our customers.

We are dedicated to creating an environment where you feel you belong, with diversity and inclusion as the engines of growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities while always listening to employee feedback and challenging ourselves to do better. This is The Carrier Way.

Apply Now!

Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation