Product Manager

Product Manager / Senior Product Manager

Location:
Phoenix, AZ | Dallas, TX | Washington, DC or Remote (US or Canada)

Travel:
up to 25%

Employment Type:
Full-time

About the Role

We are seeking a dynamic and experienced Senior Product Manager to lead product direction, requirements analysis, development, delivery and rollout of next-generation systems for branches of the United States Military and US Military Veterans. In this role, you will be responsible for working with internal and external stakeholders – potentially directly with military or government stakeholders – to scope requirements, manage cross-functional communication, and ensure operational excellence in delivery and operation of these mission-critical solutions.

The role reports to the Chief Product Officer. Technical teams are distributed throughout the US and potentially in other locations.

Key Responsibilities

Product Leadership

• Act as the primary point of contact for internal and external stakeholders, developing and maintaining product backlogs and priorities.
• Translate strategic objectives and end-user needs into system requirements and implementation roadmaps.
• Enable cross-functional technical teams to meet the requirements through structured software delivery milestones.
• Lead a small team of other product managers or business analysts, if and as needed.

Stakeholder Management

• Build trusted relationships with internal and external stakeholders, program offices, system integrators and others.
• Conduct recurring product reviews and product status updates for a variety of audiences.
• Align requirements delivery and product features to user needs, with an understanding of contractual performance metrics, compliance requirements and other constraints.

Systems Development Guidance

• Scope and validate requirements for various features and integrations (e.g., applicant tracking, identity verification, onboarding workflows) with the support of Product and Engineering leadership.
• Collaborate with other product managers, Engineering and Design to ensure user-centric, secure, and scalable platform delivery.
• Influence project parameters such as timelines, budgets, risk mitigation, and change management in relation to delivering working software.

Implementation & Operations

• Lead pilot programs, phased rollouts, and post-deployment evaluation cycles as needed.
• Ensure system interoperability with required IT environments and databases.
• Support training and initial user adoption.
• Prioritize enhancements and other updates to optimize system performance

Qualifications

• 5-10+ years of experience in product management.
• Proven success delivering enterprise software or systems integration projects at an enterprise level. U.S. military or federal agency work is a plus.
• Strong understanding of enterprise workflow and case management-centric systems such as recruiting operations, talent acquisition systems and other systems with structured data processing and lifecycle management.
• Excellent communication and documentation skills.

Preferred Qualifications

• Relevant product management training or certifications.
• Experience as a product owner / product manager in agile software development processes.
• Understanding of or working knowledge of federal, defense, and/or government or other regulated technology environments.
• Prior US Military service or work with the Department of War or other US Government entities is a plus.
• Technical background in systems engineering, product management, or data integration.