Case Manager, Housing

Avivo's Ending Homelessness Division provides comprehensive services to individuals experiencing homelessness. Our programs connect people with shelter, housing, and long-term support using harm reduction, Housing First, and trauma-informed approaches. Avivo Village, one of our key programs, offers culturally responsive, low-barrier shelter and care to help residents achieve permanent housing stability.

As a Site-Based Case Manager, you will support single adults with histories of chronic homelessness, many of whom live with substance use disorders. You will work closely with residents in our site-based program, Avivo Village. This role involves assertive engagement, harm reduction, and person-centered care to support residents in achieving housing stability and long-term goals.

• Build trusting relationships with clients through regular in-person engagement and creative outreach.
• Maintain a caseload and meet monthly with all clients; complete creative contact attempts.
• Conduct assessments and develop housing goal plans every six months.
• Support clients in maintaining housing, addressing landlord issues, and resolving crises.
• Provide eviction prevention and re-housing support, advocating for long-term stability.
• Complete timely and accurate documentation in required systems (HMIS, Credible, etc.).
• Collaborate with your team, assist with onboarding new staff, and attend required meetings.
• Participate in Avivo's Undoing Racism and cultural responsiveness initiatives.

 What You Offer

• High School Diploma or GED required; Associate degree or higher preferred.
• One or more years of experience working with individuals experiencing homelessness.
• Lived experience is valued and considered toward experience requirements.
• Understanding of Housing First, Harm Reduction, and Trauma-Informed Care.
• Strong communication, documentation, and advocacy skills.
• Comfort working in unpredictable environments with a flexible, strengths-based mindset.
• Valid driver's license, insurance, clean driving record, and reliable transportation.

Benefits:

• Medical Health plan
• Health Savings