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HVAC Crew ManagerModern EnergyWorcester, Massachusetts, United States

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HVAC Crew Manager

Modern Energy
  • US
    Worcester, Massachusetts, United States
  • US
    Worcester, Massachusetts, United States

About

Required Qualifications

  • 5+ years HVAC installation or mechanical trades experience.

  • Previous leadership or crew-lead role preferred.

  • Strong knowledge of mechanical codes and industry standards.

  • Ability to resolve onsite technical issues quickly and independently.

  • Valid driver's license and clean driving record.

  • 3+ years of ductwork installation experience.

Preferred Qualifications

  • Experience with ductless/VRF, central heat pumps, and hybrid systems.

  • Ability to read blueprints, specifications, and load calculations.

  • Familiarity with job management software (ServiceTitan, FieldEdge, or similar).

  • OSHA 10/30 certification.

  • Refrigeration Technician License (state-specific where applicable).

Working Conditions

  • Majority of work performed onsite with daily travel between project locations.

  • Ability to lift up to 50 lbs, climb ladders, and work in attics, basements, and outdoor environments.

  • Hours may extend beyond standard workweek based on project needs.

Key Responsibilities

Project Execution & Coordination

  • Lead daily onsite operations for assigned projects: scheduling crews, managing resources, and tracking progress.

  • Ensure all HVAC systems are installed per plans, mechanical code, and manufacturer instructions.

  • Perform Manual D calculations and plan installations.

  • Conduct job walks, progress inspections, and final quality checks prior to handoff.

  • Confirm that required paperwork is submitted and satisfied.

Communication & Customer Experience

  • Serve as the primary point of contact for the customer throughout the project.

  • Provide timely updates, address concerns, and ensure customer satisfaction.

  • Coordinate with sales, engineering, and office teams to clarify scope and resolve issues quickly.

Safety & Compliance

  • Enforce OSHA standards and company safety protocols on every job site.

  • Maintain cleanliness and professionalism on all projects.

  • Verify proper disposal and environmental compliance (refrigerant, oil tanks, packaging, etc.).

Leadership & Team Development

  • Direct and support field crews to meet productivity and quality targets.

  • Coach technicians on best practices and technical installation standards.

  • Help onboard new hires and participate in performance reviews.

Documentation & Reporting

  • Complete job documentation including photos, job logs, material tracking, and commissioning forms.

  • Review equipment startup results and verify proper operation before job completion.

  • Participate in weekly production meetings and project turnover sessions.

Core Competencies

  • Problem-solving and critical thinking

  • Professional communication and customer service

  • Time and resource management

  • Leadership and accountability

  • Ownership of results and continuous improvement

Compensation & Benefits

  • Competitive salary based on experience

  • Company vehicle and fuel card

  • Tools and PPE provided

  • Health and dental insurance

  • Paid time off and holidays

  • 401k with company match

Job Type: Full-time

Pay: $80, $90,000.00 per year

Benefits:

  • 401(k) matching
  • Health insurance
  • Paid time off

Work Location: In person

  • Worcester, Massachusetts, United States

Languages

  • English
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