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Head Of TransformationLutheran Services • Milton, Newfoundland and Labrador, Canada
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Head Of Transformation

Lutheran Services
  • CA
    Milton, Newfoundland and Labrador, Canada
  • CA
    Milton, Newfoundland and Labrador, Canada
Find similar jobs

About


Head Of Transformation Delivery Office 


Drive Enterprise-Wide Transformation for Care and Community 


Lutheran Services is seeking a visionary Head of Transformation Delivery Office to lead enterprise-wide programs across business change and technology supported by a strategic program and project management office. This is a rare opportunity to shape the future of care delivery through disciplined execution, integrated governance, and capability uplift. 


Location: Support Centre, Milton 
Employment Type: Full-Time (mainly office-based with some WFH flexibility)
Remuneration: $220K + Salary Packaging + Benefits


 About the Role 


Reporting to the Executive Director – Enterprise Transformation, this role leads a high-performing team across three core verticals: Strategic Program Management Office (SPMO), Business Change Programs, and Technology Programs. You will drive transformation delivery, uplift organisational capability, and ensure alignment with Lutheran Services' strategic growth agenda. 


In this role, you will: 


  • Lead the development and maturity of the enterprise-wide SPMO
  • Oversee cross-functional transformation initiatives including service model redesign and workforce uplift
  • Direct delivery of enterprise-wide technology programs (ERP, CRM, digital enablement)
  • Embed governance, assurance, and risk management across all transformation initiatives
  • Build and lead a high-performing team of program managers and delivery professionals
  • Support executive and board-level reporting on transformation progress and value 

    •  About Us 


    Lutheran Services is a not-for-profit organisation that has supported Queensland communities for over 90 years. We deliver aged care, retirement living, home care, and community services including mental health, disability, youth and family, and domestic and family violence support. 


    We are entering an exciting growth phase, with a strategic plan to double the number of people we serve in the next five (5) years. Our mission is to perfect the art of quality care where everyone belongs, has purpose, and shares joy every day. This role will play a pivotal role in driving our growth agenda.  


     About You 


    You live our values of Kindness, Empowerment, Innovation, and Integrity. You are a driven leader with deep experience in transformation delivery, ideally in the NFP sector. You thrive in complex, multi-stakeholder environments and bring a values-aligned, collaborative approach to leadership. 
    You will have: 


  • Proven experience leading enterprise-wide transformation or portfolio delivery 

  • Expertise in PMO/SPMO development and governance frameworks 

  • Strong track record in business change and technology program delivery 

  • Experience in executive-level reporting and strategic decision-making 

  • Outstanding stakeholder engagement and leadership skills 

  • Desirable: Experience in aged care, community services, or NFP sector; certifications in project/change management 
     

    •  Why Choose Us? 


  • Lead an ambitious and a high-impact transformation agenda in a values-driven organisation 

  • Be part of a 90-year legacy of care and community service 

  • Salary packaging up to $15,900 to increase your take-home income 

  • Exclusive discounts – AIA Health, AGL, Pest Audit, The Cosmetics Company & more 
     

    •  Apply Now 


    Please attach your resume and complete the application form and questions below. Applications close: 11 Jan 2026. For more information, view the position description here. 


    • Milton, Newfoundland and Labrador, Canada

    Languages

    • English
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