Senior Business Analyst – Financial ServicesIBM • Leicester, England, United Kingdom
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Senior Business Analyst – Financial Services
IBM
- Leicester, England, United Kingdom
- Leicester, England, United Kingdom
About
Curiosity and a constant quest for knowledge serve as the foundation to success here. You’ll be encouraged and supported to constantly reinvent yourself, focusing on skills in demand in an ever changing market. You’ll be working with diverse teams, coming up with creative solutions which impact a wide network of clients, who may be at their site or one of our CIC or IBM locations. Our culture of evolution centres on long-term career growth and development opportunities in an environment that embraces your unique skills and experience.
We Offer
Many training opportunities from classroom to e-learning, mentoring and coaching programs and the chance to gain industry recognised certifications
Regular and frequent promotion opportunities to ensure you can drive and develop your career with us
Feedback and checkpoints throughout the year
Diversity & Inclusion as an essential and authentic component of our culture through our policies and process as well as our Employee Champion teams and support networks
A culture where your ideas for growth and innovation are always welcome
Internal recognition programmes for peer‑to‑peer appreciation as well as from manager to employees
Tools and policies to support your work‑life balance from flexible working approaches, sabbatical programmes, paid paternity leave, maternity leave and an innovative maternity returners scheme
More traditional benefits, such as 25 days holiday (in addition to public holidays), private medical, dental & optical cover, online shopping discounts, an Employee Assistance Programme, life assurance and a group personal pension plan of an additional 5% of your base salary paid by us monthly to save for your future.
Your Role And Responsibilities We are seeking an experienced
Senior Business Analyst
with a strong background in
financial services
to join our team. This individual will lead the analysis and documentation of business requirements, particularly within banking, payments, wealth management, insurance, or related financial domains, and will facilitate collaboration between stakeholders and development teams to deliver high‑quality solutions.
Responsibilities
Gather, document, and analyse complex business requirements from diverse stakeholders within financial services operations, regulatory compliance, risk management and customer experience functions.
Define project scope, objectives and success criteria in collaboration with business leaders, product owners and technical teams, ensuring alignment with financial industry standards and regulatory requirements.
Support cross‑functional teams in translating financial business needs—such as transaction processing, account management and reporting—into functional and technical specifications.
Contribute to the creation of business cases, process flows and user stories, with a focus on financial product workflows, payment processes and compliance procedures.
Facilitate workshops, meetings and training sessions to foster collaboration, knowledge sharing and process improvements within financial service teams.
Obtain both functional and non‑functional requirements by conducting thorough requirement‑gathering sessions with business and technical stakeholders; document and map processes, including financial transaction lifecycles and reconciliation flows.
Work with stakeholders to investigate operational issues, analyse alternatives and recommend optimal solutions that meet financial industry best practices.
Serve as a liaison between business stakeholders and technology teams, ensuring solutions meet financial regulations (e.g., AML, KYC, PCI‑DSS) and industry standards.
Partner with Project Managers to define scope, objectives and deliverables for financial systems projects.
Preferred Education Bachelor’s Degree
Required Technical And Professional Expertise As a Senior Business Analyst in the financial services domain, you will play a critical role in bridging business needs with technology solutions across areas such as banking operations, payments, regulatory compliance, risk management and customer experience.
Key Responsibilities Requirements Elicitation & Analysis
Gather, validate and document functional and non‑functional requirements by engaging with stakeholders across front‑office, middle‑office and back‑office functions, as well as technology and compliance teams.
Map end‑to‑end financial business processes such as transaction lifecycles, payment workflows, account management, reconciliation and reporting.
Ensure requirements align with regulatory obligations (e.g., AML, KYC, Basel III, PSD2) and industry best practices.
Solution Design & Evaluation
Collaborate with stakeholders to assess current‑state processes, identify gaps and evaluate solution alternatives for core banking systems, trading platforms, financial data feeds and risk management tools.
Recommend optimal solutions that balance operational efficiency, compliance requirements and customer experience.
Act as a liaison between business units, operations, compliance, risk and IT to ensure clear understanding and alignment of requirements.
Facilitate workshops, requirements review sessions and sign‑offs to drive consensus on deliverables.
Project Management Support
Partner with Project Managers to define project scope, objectives, timelines and deliverables for financial systems implementations or enhancements.
Track progress, manage risks and ensure projects remain aligned with strategic business goals.
Equal Opportunity Statement As an equal opportunities’ employer, we welcome applications from individuals of all backgrounds. However, for you to be eligible for this role, you must have the valid right to work in the UK. Unfortunately, we do not offer visa sponsorship and have no future plans to do so. You must be a resident in the UK and have been living continuously in the UK for the last five years. You must be able to hold or gain a UK government security clearance.
Preferred Technical And Professional Experience
Proven experience as a Business Analyst within Financial Services Sector (FSS) projects, ideally in banking, payments, wealth management, insurance or capital markets.
Strong analytical, problem‑solving and critical‑thinking skills with the ability to interpret complex financial data and workflows.
Proficiency in tools such as Microsoft Visio (for process mapping), JIRA (for backlog management) and Confluence (for documentation and collaboration).
Excellent communication skills with the ability to translate technical concepts into business language and vice versa.
Preferred Business Analyst Certifications
Certified Business Analysis Professional (CBAP)
Certification of Competency in Business Analysis (CCBA)
Entry Certificate in Business Analysis (ECBA)
PMI Professional in Business Analysis (PMI-PBA)
Agile Analysis Certification (AAC)
Certified Agile Business Analyst (CABA)
Lean Six Sigma Green Belt / Black Belt
BPM Certification
Chartered Financial Analyst (CFA)
Seniority level Mid‑Senior level
Employment type Full‑time
Job function Research, Analyst and Information Technology
Industries IT Services and IT Consulting
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Languages
- English
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