Business Analyst Client Delivery
Back on Track! Solutions
- London, England, United Kingdom
- London, England, United Kingdom
About
Business Analyst Client Delivery
role at
Back on Track! Solutions .
Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realise their financial goals and help them save time and money. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland.
Job Description Make an impact where it matters.
Join our Client Delivery team and help leading global organizations transition smoothly to digital solutions. As part of the Experian family, Digital Tech Solutions designs and manages multi‑channel contact strategies that improve customer engagement and reduce churn.
We’re looking for a
Business Analyst
who values collaboration and turning complex requirements into clear, relevant solutions. Reporting into the Head of Projects, you will work with both internal and external clients and internal teams to achieve projects that make a difference.
What You’ll Do
Capture and document requirements through workshops and stakeholder engagement.
Translate technical details into clear, client‑friendly language.
Collaborate with development teams to ensure solutions meet our needs.
Support testing, implementation, and post‑go‑live reviews to optimize performance.
Be a trusted consultant throughout the project lifecycle.
Qualifications
Experience in client delivery, client success, or a related field.
Strong analytical skills.
Elicitation skills.
Experience in a business analyst role.
Solid technical background, with understanding or hands‑on experience in software development or web technologies.
Understanding of change management principles.
Benefits Include
Hybrid working.
Standard benefits including holidays.
Career development in a supportive environment.
Experian is proud to be an Equal Opportunity and Affirmative Action employer. Innovation is an important part of Experian’s DNA and practices, and our diverse workforce drives our success. Everyone can succeed at Experian and bring their whole self to work, irrespective of their gender, ethnicity, religion, colour, sexuality, physical ability or age. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity.
London, England, United Kingdom – London and Weybridge.
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Languages
- English
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