Customer Relations Specialist (m/w/d) - Italy Territory

Join UPS Capital as a Customer Relations Specialist for the Italian market. You'll build meaningful relationships with our clients and provide the support they need to thrive. If you love connecting with people and making a difference, we'd love to have you on our team.

• Manage the onboarding process for new UPS Capital clients through phone and email communications
• Act as the first point of contact for both existing and new customers regarding all service inquiries
• Build and maintain active business relationships with international clients, with a strong focus on the Italian market
• Identify and pursue potential revenue streams to drive business growth
• Oversee quality management processes and facilitate effective communication between customers, sales teams and management

• Commercial training or a degree in business, logistics, communications, online marketing or a related field
• Fluent in Italian with native-level proficiency
• Strong German and English skills
• Customer-focused approach and proactive attitude
• Confident and professional in engaging with customers over the phone
• Skilled in using MS Office applications

• Above-average starting salary
• Comprehensive onboarding to get you up to speed quickly
• A wide range of training to support your professional growth
• Vacation pay and a Christmas bonus, in accordance with current regulations
• Pension plan and savings benefits, available after two years
• A role in an inspiring international setting with numerous opportunities for development

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