Hays
Senior ServiceNow Developer and Implementation Specialist (m/f/d)
- +1
- +4
- Geneva, Switzerland
- +1
- +4
- Geneva, Switzerland
About
Responsibilities:
- Design ServiceNow solutions that align with business goals and processes
- Develop, configure, and improve core and custom applications and work directly with end users to resolve support issues
- Configure and customize ServiceNow applications and modules
- Develop workflows, business rules, UI policies, client scripts, and other customizations
- Integrate ServiceNow with other enterprise systems and third-party applications
- Utilize APIs, web services, and middleware tools for seamless integration
- Implement and deploy ServiceNow solutions in various on-prem environments (development, testing, production)
- Conduct and support unit testing, system testing, and user acceptance testing (UAT). Expand and promote ATF
- Create and maintain comprehensive documentation, including design documents, configuration guides, and user manuals
- Monitor and maintain ServiceNow instances post-implementation
- Experience in ServiceNow development, implementation, and administration on-prem experience
- Proficiency in ServiceNow platform, including ITSM, HR, CSM - other modules
- Ability to configure and extend (coding) ServiceNow capabilities
- Strong understanding of ServiceNow architecture, components, and integrations
- Familiarity with REST and SOAP APIs, web services, and middleware tools
- ServiceNow Certified System Administrator, CS
- ServiceNow Implementation Specialist certifications, ITSM, HR, etc.
- ITIL Foundation certification
- Excellent communication and interpersonal skills, with the ability to effectively engage with stakeholders at all levels of the organization
- Fluent English proficiency is mandatory, French a big advantage
- A very renowned company
- Continuous support during the assignment
- You will work in an international environment
Nice-to-have skills
- ServiceNow
- ITSM
- REST
- Web Services
Work experience
- Solutions Architect
Languages
- English