Cookie Policy
Version 2.0 / Last modifications: Sep 21 2026This website https://tietalent.com (thereafter called the 'site') is published and operated by TieTalent SA and its subsidiaries (TieTalent),a Swiss company headquartered at Chemin du Closel 5, 1020 Renens. TieTalent GmbH, a German company based at Heilbronner Str. 150 70191 Stuttgart Germany as well as TieTalent Barcelona SL, a Spanish company based at Av. de Francesc Cambó 17 08003 Barcelona Spain, are subsidiaries of TieTalent SA.
Email address: info@tietalent.com
Phone: +41 (0) 78 226 07 07-
In general
- Definitions. In general, the terms starting with a capital letter in the present Cookie Policy have the meaning attributed to them in the General Terms and Conditions or, otherwise in the present terms and conditions.
- Relationship with the General Terms and Conditions. The present Cookie Policy applies in addition to the General Terms and Conditions and the other documents in the Contractual documentation, especially the Privacy Policy. In the event of conflict between the General Terms and Conditions and the present Cookie Policy, the Cookie Policy shall prevail.
- A table summarising the Cookies used by TieTalent is attached to the present Cookie Policy.
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Purpose
- The present Cookie Policy is intended to inform Users of the type of Cookies used by TieTalent and certain third parties and how they are used.
- Users who do not agree with the present Cookie Policy can block Cookies from their browser. In such case, all or some of the Website, the Platform or the Services may be inaccessible or not usable.
- The present Cookie Policy covers the TieTalent website and platform (tietalent.com) as well as the Candidate Intelligence service (intelligence.tietalent.com), including its partner portal and the Candidate Intelligence Chrome extension. The table below lists the Cookies and similar technologies used by each.
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Definition
- Cookies are the equivalent of a small text file, stored on the devices Users use to access the Website or Platform (computer, tablet, telephone, etc.)
- Cookies are placed by TieTalent or third parties on the devices Users use to consult the Website or the Platform in order to collect the information on their browsing or to optimise/personalise their experience.
- Similar technologies. In addition to Cookies, TieTalent uses the browser's local storage and session storage, and the storage of the Candidate Intelligence Chrome extension, to keep preferences, temporary drafts and sign-in information on the User's device. They are listed in the table below and are treated like Cookies under the present Cookie Policy. Users can delete them from their browser settings or by removing the extension.
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Cookies - Issuers
- TieTalent Cookies These are cookies deposited by TieTalent.
- Third-party Cookies. These are Cookies deposited by third parties (like Google, HubSpot, Hotjar, hCaptcha, Stripe, etc.).
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Cookies - Types and use
- Strictly necessary cookies. Certain Cookies are necessary for using our Services. They are mainly TieTalent cookies. These Cookies are used in particular to provide Users with secure access the Platform
- Analytical cookies Certain Cookies enable TieTalent to understand how Users use the Platform and how the Platform performs. They are TieTalent Cookies and third-party Cookies. These Cookies enable TieTalent to recognise and count the number of Users on the Website or Platform and to determine how they use the Website and Platform. This information helps TieTalent to improve the Website, Platform and the Services it offers.
- Functional Cookies Certain Cookies are used to allow the Platform to post personalised content for Users, for example, to post Users’ names and register their preferences. They are mainly TieTalent cookies.
- Advertising Cookies. Certain Cookies are used to present advertising which correspond to Users’ areas of interest on or outside the Platform. They are mainly third-party Cookies, over which TieTalent has no control.
- Social media Cookies. Certain Cookies are used to enable Users to connect to the Platform via social media plugins or to share different content on said social platforms. These Cookies can also permit personalised content to be posted on social media. They are mainly third-party Cookies, over which TieTalent has no control.
- Cookies for payment security. Certain Cookies are used to secure payments made through the Platform. These Cookies are mainly third-party Cookies issued by TieTalent financial partners. TieTalent has no control over these Cookies.
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Cookie Management
- Users can configure the use of Cookies by choosing at any time to deactivate use of all or part of TieTalent Cookies and/or third-party Cookies.
- Cookies can be configured through each device used to navigate the Website or the Platform and according to the types listed by these platforms in their respective documentation.
- Note that certain Cookies are necessary to use certain services (Clause5.1) and that if all or part of them are deactivated it may be impossible to access or use certain services.
- The consequence of deactivating analytical Cookies (Clause 5.2) prevents the User’s browser from sending information to the issuers of said Cookies and does not in principle prevent use of the Platform.
- Deactivating functional Cookies (Clause 5.3) may prevent access to all or part of the Services offered by TieTalent.
- Deactivating advertising Cookies (Clause 5.4) prevents the presentation of advertising linked to the User’s areas of interest but has no consequences on the posting of advertising as such. So deactivating this type of Cookies does not prevent the posting of advertising nor in principle does it prevent use of the Website or the Platform.
- Deactivating social media Cookies (Clause 5.5) does not prevent in principle the use of the Website or the Platform, it only prevents access to certain services such as sharing buttons on social media.
- Deactivating Cookies for payment security (Clause5.6) may prevent the use of certain TieTalent Services.
- TieTalent cannot be held liable for the use of data collected by third parties and/or for Cookies deposited by them. Users are responsible for managing Cookies according to each issuer. For further information on third-party Cookies, please refer to each issuer’s Cookie policy.
- How to manage Cookies. Users can delete or block Cookies at any time in their browser settings: Chrome, Firefox, Safari, Edge. Data stored by the Candidate Intelligence Chrome extension is removed by signing out or by uninstalling the extension.
- Opting out of third-party Cookies. Users can opt out of Google Analytics with the Google Analytics opt-out add-on, manage Google advertising in their Google ad settings, opt out of Hotjar here, and consult the HubSpot cookie policy.
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Legal basis and consent
- Strictly necessary Cookies are used without consent because they are required to provide the service the User has requested (for example authentication, security and payment).
- Functional, analytical and advertising Cookies that are not strictly necessary are used on the basis of the User’s consent (Art. 6(1)(a) GDPR). Users can withdraw their consent at any time as described in clause 6, without affecting the lawfulness of the processing carried out before the withdrawal.
- Personal data collected through Cookies is processed in accordance with the Privacy Policy and the applicable data protection law, in particular the Swiss Federal Act on Data Protection and the EU General Data Protection Regulation.
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Third parties and international transfers
- Third-party providers (such as Google, HubSpot, Hotjar, hCaptcha and Stripe) act under their own privacy policies. They may process data outside Switzerland and the European Economic Area, including in the United States, in accordance with applicable data protection law (for example on the basis of adequacy decisions or standard contractual clauses).
- The duration for which each Cookie is stored is indicated in the table below. Cookies are not kept longer than this duration unless the User renews them by visiting again.
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Contact and changes
- For any question about this Cookie Policy, Users can write to info@tietalent.com.
- TieTalent may update this Cookie Policy, in particular when it adds or removes Cookies or changes providers. The version and date of the last modification are indicated at the top of this page.
TieTalent website and platform (tietalent.com)
TieTalent cookies
Name Purpose Category Duration accept_cookies Remembers that you have answered the cookie banner, so it is not shown again. Strictly necessary 365 days access_token Authenticates you after you log in (HttpOnly, not readable by scripts). Strictly necessary Until the login session expires (typically 1 hour) refresh_token Lets us renew your login without asking for your credentials again, for example when you selected "Remember me" (HttpOnly). Strictly necessary 14 days session_active Indicates that you are logged in, so the Google One Tap sign-in prompt is not shown to logged-in users. Functional Until the login session expires (typically 1 hour) Laravel & PHP cookies
Name Purpose Category Duration remember_web_* Generated when you select the "Remember me" checkbox on the login page. It lets you log in again quickly when your session has ended. It is deleted when you log out. Functional 5 years laravel_session Identifies your session on the platform. Strictly necessary 24 hours XSRF-TOKEN Contains a unique token that protects the website against cross-site request forgery attacks. Strictly necessary 24 hours PHPSESSID Establishes a user session and passes state data via a temporary session cookie. Strictly necessary Session Google Analytics
Name Purpose Category Duration _ga Used to distinguish users and measure how the website is used. Analytics Up to 2 years (400 days in Chrome) _ga_<measurement id> Used by Google Analytics 4 to persist the session state (for example _ga_BTH3EX5C3K). Analytics Up to 2 years (400 days in Chrome) _gid Used to distinguish users. Analytics 24 hours Google Ads
Name Purpose Category Duration _gcl_au Used by Google to store and measure how visitors reach us from Google advertising (conversion linking). Marketing 90 days Google Sign-In (One Tap)
Name Purpose Category Duration g_state Set by Google when the Google One Tap sign-in prompt is displayed. It remembers whether you dismissed the prompt so it is not repeatedly shown. Other Google cookies are governed by Google's privacy policy. Functional Up to 6 months hCaptcha
Name Purpose Category Duration hCaptcha cookies (hcaptcha.com) Used for the anti-bot check on sign-up, verification and password-reset forms. hCaptcha sets its own cookies and storage to tell humans from bots; their names and durations are defined by hCaptcha (see hcaptcha.com/privacy). Strictly necessary Set by hCaptcha Hotjar
Name Purpose Category Duration _hjSessionResumed This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. Analytics Session _hjIncludedInPageviewSample This cookie is set to let Hotjar know whether that visitor is included in the data sampling defined by your site's pageview limit. Analytics 30 minutes _hjAbsoluteSessionInProgress This cookie is used to detect the first pageview session of a user. This is a True/False flag set by the cookie. Analytics 30 minutes _hjTLDTest When the Hotjar script executes we try to determine the most generic cookie path we should use, instead of the page hostname. This is done so that cookies can be shared across subdomains (where applicable). To determine this, we try to store the _hjTLDTest cookie for different URL substring alternatives until it fails. After this check, the cookie is removed. Analytics Session _hjid Hotjar cookie that is set when the customer first lands on a page with the Hotjar script. It is used to persist the Hotjar User ID, unique to that site on the browser. This ensures that behavior in subsequent visits to the same site will be attributed to the same user ID. Analytics 1 year HubSpot
Name Purpose Category Duration messagesUtk Used to recognize visitors who chat with TieTalent via the HubSpot widget on the public website. Functional 180 days hs-messages-hide-welcome-message Remembers that you closed the welcome message of the HubSpot chat widget, so it is not shown again straight away. Functional 1 day hubspotutk Keeps track of a visitor's identity. It is passed to HubSpot on form submission and used when de-duplicating contacts. Analytics 180 days __hssc Keeps track of sessions. It is used to determine whether to increment the session number and timestamps in the __hstc cookie. It contains the domain, viewCount (increments each page view in a session) and the session start timestamp. Analytics 30 minutes __hssrc Set whenever HubSpot changes the session cookie. It is set to 1 and used to determine whether the visitor has restarted their browser. If it does not exist, the visit is treated as a new session. Analytics Session __hstc The main cookie for tracking visitors. It contains the domain, utk, initial timestamp (first visit), last timestamp (last visit), current timestamp (this visit) and session number (increments for each subsequent session). Analytics 180 days Browser storage (local and session storage)
Name Purpose Category Duration talent-first-time-login-seen_<user id> Local storage. Remembers that a talent has already seen the first-login welcome dialog. Functional Until cleared <page path> (scroll position) Session storage. Saves the scroll position of company list pages so you return to the same place after navigating back. Functional Browser tab session
Candidate Intelligence (intelligence.tietalent.com)
Candidate Intelligence cookies
Name Purpose Category Duration locale Stores your language choice (en, de or fr) for the Candidate Intelligence app. Functional 365 days ats_view / __Secure-ats_view Grants access to a single shared ATS candidate report after you open its secure link. Limited to that report's path (HttpOnly). Strictly necessary Until the report link expires pi.session-token / __Secure-pi.session-token Keeps partner integrators signed in to the partner portal (HttpOnly). The __Secure- variant is used on HTTPS. Strictly necessary 30 days pi.enroll-token / __Secure-pi.enroll-token Short-lived token that lets a partner integrator complete two-factor authentication setup (HttpOnly). Strictly necessary 10 minutes Authentication cookies (Auth.js)
Name Purpose Category Duration authjs.session-token / __Secure-authjs.session-token Identifies your signed-in Candidate Intelligence session (HttpOnly). Strictly necessary 30 days authjs.csrf-token / __Host-authjs.csrf-token Protects sign-in and sign-out from cross-site request forgery. Strictly necessary Session authjs.callback-url / __Secure-authjs.callback-url Remembers the page to return to after you sign in. Strictly necessary Session authjs.state / __Secure-authjs.state Protects the "Continue with Google" sign-in from forged requests. Strictly necessary 15 minutes authjs.pkce.code_verifier / __Secure-authjs.pkce.code_verifier Secures the code exchange during "Continue with Google" sign-in. Strictly necessary 15 minutes Google Sign-In
Name Purpose Category Duration Google cookies (google.com) When you choose "Continue with Google", Google sets its own cookies on google.com. They are governed by Google's privacy policy. Functional Set by Google Stripe (payments)
Name Purpose Category Duration Stripe cookies (stripe.com) When you buy credits you are redirected to Stripe Checkout, which sets its own cookies on stripe.com to secure the payment and prevent fraud. Candidate Intelligence does not load Stripe scripts on its own pages. Strictly necessary Set by Stripe Browser storage (local and session storage)
Name Purpose Category Duration ci.rememberedAccounts Local storage. Remembers up to 5 email addresses you signed in with on this device, to offer quick sign-in. Functional 365 days ci.pendingMagicLinkAuth Local storage. Remembers the email address of a sign-in link you requested so the app can complete sign-in. Strictly necessary 20 minutes ci.signInContext Session storage. Remembers that you just signed out so the sign-in page can adapt. Strictly necessary Browser tab session ci.cv-draft Session storage. Temporarily keeps the CV text or profile link you entered while you sign in, so it is not lost. Functional Browser tab session ci-partner-sidebar-collapsed Local storage. Remembers whether the partner portal sidebar is collapsed. Functional Until cleared Chrome extension storage
Name Purpose Category Duration extensionToken Extension storage. Device access token that connects the extension to your account. Revocable; the server only keeps a hash. Strictly necessary Until you sign out or revoke the device meCache Extension storage. Cached copy of your account details and credit balance to show the popup quickly. Functional Until you sign out activeRun Extension storage. State of the analysis in progress so it can resume if the popup is closed. Functional Until the analysis is cleared pendingAutoAnalyze Extension storage. Lets an analysis start automatically right after you sign in or top up. Functional 3 minutes extractionConfig Extension storage. Cached configuration that tells the extension how to read supported profile pages. Strictly necessary Until refreshed pendingErrorLogs Extension storage. Queue of technical error reports (max 50) sent to us to fix bugs. Cleared once sent. Functional Until sent locale Extension storage. Your language choice for the extension popup. Functional Until cleared ci.signInContext, ci.rememberedAccounts, ci.pendingMagicLinkAuth Extension storage. Same purpose as the web storage entries of the same name, kept inside the extension. Functional As above