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Inside Sales and Customer Service
- Hickory, North Carolina, United States
- Hickory, North Carolina, United States
Über
We're looking for someone who's passionate about putting the customer first. If you enjoy helping others succeed, love solving problems, and want to play a part in building up our local community, you'll fit right in here. In this role, you'll support our customers from contractors to manufacturers helping them get the tools, support, and solutions they need to do their best work. Experience in the electrical field is a big plus, but attitude and a desire to grow with us matter most. We're a down-to-earth team that values initiative, collaboration, and people who care. If you bring the curiosity, we'll bring the coaching. Must have knowledge of local market.
Reports to: Profit Center Manager
Minimum Qualifications:
- Communication Proficiency
Additional Competencies:
- Customer/Vendor Focus
- Personal Effectiveness/Credibility
- Technical Capacity
- Teamwork
- Detail-Oriented
- Flexibility
- A "Customer First" Mindset genuinely driven to help people succeed
Preferred Qualifications:
- Bachelor's degree in a technical or business discipline, or equivalent experience
- Familiarity with computers and Microsoft products
- Two years of experience in the electrical industry or similar field
Working Conditions:
This job operates in a professional office and warehouse environment. You'll use standard office equipment, and occasionally lift/move up to 50 pounds.
Supervisory Responsibilities: No
Essential Job Functions:
- Provide outstanding service to new and existing customers (phone, email, and in person)
- Accurately write and manage customer orders, following sales policies
- Maintain and strengthen existing customer relationships
- Proactively meet or exceed monthly sales goals
- Collaborate with outside sales and other departments to serve customer needs
- Offer ideas to improve processes and service
- Follow up on quotes, orders, and materials in a timely manner
- Stay up to date on new products and services we offer
CED is an Equal Opportunity Employer - Disability | Veteran
Compensation Range: The compensation range for this position is $45000 to $50000 annually.
Other Compensation:
The following additional compensation may be applicable for this position:
Insurance - Medical, Dental, Vision Care for full-time positions
Life Insurance
401(k)
Paid Sick Leave
Paid Holidays
Paid Vacation
Health Savings Account (HSA) and matching
Sprachkenntnisse
- English
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