Jobbörse
Finde Jobs in deiner Nähe – ob vor Ort, hybrid oder remote.- Ähnliche Jobs zu: Call Center Team Lead
Team Lead Inbound Call Center
ReqRoute IncUnited States
Team Lead Inbound Call CenterLocation: Winston, NC-Onsite Contract: C2H Rate: $21/hr on w2 Job DescriptionThis position requires individuals to perform the following duties and work as part of a team:
QA Team Lead - Member Services (Call Center)
Navitus Health SolutionsBrentwoodNavitus Health Solutions, LLC is seeking a skilled Call Center Analyst Team Lead responsible for monitoring and evaluating the performance of customer service representatives. The role includes ensuri
Call Center Representative - Mesa Call Center
MDS Communications CorporationMesaCall Center Representative - Mesa Call CenterAZ - Mesa, AZ 85210OverviewSalary Range $16.15 - $17.65 Hourly Level Entry Job Shift Any Education Level Not SpecifiedDescriptionMDS Communications is look
Call Center Sales Agent (Warm Leads)
Adaptive TeamsUnited StatesFully Remote Sales RoleCraving a fast-paced sales role where every conversation can lead to a win? Step into a fully remote role where your voice drives results—and revenue. If you love connecting wit
Call Center QA Lead Coaching & Performance Insights
Leesel TransportationHoustonLeesel Transportation in Houston, Texas is seeking a responsible individual to monitor and evaluate staff members on their performance. The role involves assisting in the development and distribution
Call Center Representative
Conduent State & Local Solutions, IncSan AntonioThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients
Call Center Associate
CentiMark CorporationCarrolltonCall Center AssociateAre you a social person who loves connecting with others and bringing energy to every conversation? CentiMark Corporation is looking for a Call Center Associate to make exciting o
Call Center Sales
SPECTRUM CareersUnited StatesThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Join Spectrum and unlock your potential with competitive pay starting
Call Center Representative
Conduent State & Local Solutions, IncHelotesThrough our dedicated associates, Conduent delivers mission-critical services and solutions on behalf of Fortune 100 companies and over 500 governments - creating exceptional outcomes for our clients
Inbound Call Center Representative
Great Lakes Credit UnionUnited StatesMember Care SpecialistGreat Lakes Credit Union is hiring great people for our great team! Do you enjoy customer interaction and relationship building? We want you on our team! The Member Care Speciali
Inbound Call Center Representative
Mavis TireUnited StatesInbound Call Center RepresentativeJoin Team Mavis at our state-of-the-art Call Center in Millwood, NY, and be part of one of the largest tire and automotive repair chains in the United States. Why You
Call Center Sales Representative
SPECTRUM CareersUnited StatesThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Join Spectrum and unlock your potential with competitive pay starting
Call Center Sales Representative
SPECTRUM CareersUnited StatesThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Join Spectrum and unlock your potential with competitive pay starting
Inbound Call Center Agent
Enterprise Call CenterUnited StatesInbound Call Center AgentGenesis Call Center recruits, trains, and manages U.S.-based Customer Service Representatives (CSRs) who support national brands across customer service, roadside assistance,
Call Center Sales Manager
MCIUnited StatesCall Center Sales ManagerMCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries
Inbound Call Center Agent
MCIUnited StatesJob OpportunityMCI is a leading Business Process Outsourcing (BPO) company specializing in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a
Service Call Center Agent
Grenier AutomobileTerrebonne
Grenier Automobile is looking for a Service Call Center Agent to join its team!Job Description Schedule appointments for the service department;Confirm appointments;Answer incoming service calls;Make
Call Center Sales Manager
Rivo HoldingsSan DiegoCompensation: USD 70304 - USD 150000 - yearlyCompany Description At RIVO, you will find we recognize hard work and performance, foster a culture of growth, and encourage collaboration across departmen
Call Center Sales Representative
SPECTRUM CareersUnited StatesThis role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.Join Spectrum and unlock your potential with competitive pay starting
Call Center Sales Manager
S&J PlumbingArlington HeightsCall Center Sales Manager Arlington Heights, ILLead the team that drives growth, revenue, and customer experience.At S&J Plumbing , every customer relationship starts with a phone call. We’re looking
Call Center Sales Manager
Venture Tech Solutions, Inc.FloridaVenture Tech Solutions has partnered with a fast-growing leader in the financial services sector to find an exceptional, high-energy Call Center Sales Manager . Based entirely in-office at our client’
Call Center QA Analyst
Virtual Vocations IncUnited StatesMonitoring and evaluating call quality, the full-time remote Call Center QA Analyst will analyze performance metrics and leverage AI data insights to drive improvements in customer interactions within
Caregiver Health Call Center RN
Providence Health and ServicesSpokaneDescription *Providence is calling for Caregiver Health Call Center RN \ Onsite located in Spokane, WA for Full Time - Variable Shift and for On Call, Variable Shift.** In promoting optimal hea
Caregiver Health Call Center RN
Providence Health and ServicesWashington DCDescription *Providence is calling for Caregiver Health Call Center RN \ Onsite located in Spokane, WA for Full Time - Variable Shift and for On Call, Variable Shift.** In promoting optimal hea
Call Center Inbound Sales Agent
CWIUnited StatesGood Sam Membership Sales RepresentativeAmerica's champion for fun, freedom, adventure, and making RVing easier. We have an excellent opportunity available for high-energy and motivated sales professi
Über
Location: Winston, NC-Onsite Contract: C2H Rate: $21/hr on w2 Job Description
This position requires individuals to perform the following duties and work as part of a team: Meet all KPI Metrics and Deliverables as assigned. Determines and delegates cases to be worked by Representatives when applicable. Supervises workload and oversees quality of work by assuring prompt feedback to associates. Evaluates work of associates. Provides direction and coaching by identifying areas of improvement needed. Attend all required meetings with clients and provide reporting as necessary. Implements ongoing training and development of all associates. Complete weekly and monthly payroll and timecards for associates. Ensure their teams complete all compliance courses as assigned by Cognizant & Client. Responsible for conducting employee reviews on a monthly basis. Handle all escalation calls for team members as assigned. Monitor call queues to ensure proper call handling efficiency targets are met. Complete minimum phone time requirement each week/month as assigned by team manager. Qualifications:
High level of Call Center knowledge and competence as evidenced by a minimum of 5 years' experience in a call center environment. Healthcare experience is preferred. College degree preferred. Ability to plan, organize and implement general business and personnel management practices as evidenced by successful completion of management and technical programs, completion of college level curriculum or equivalent related practical work experience. Knowledge of Auto/General Liability cost containment programs and proven account management skills a must. Ability to lead change by addressing points of resistance at the team and/or individual level. The ability to independently evaluate and implement improvement plans. Demonstrates an understanding of team building theory, and the techniques of continuous quality improvement and how they apply to ongoing activities. Strong leadership skills including the ability to coach, develop and lead team members towards successful attainment of goals and objectives. Excellent communication, negotiation, and interpersonal skills, to effectively interact, with all levels of an organization both internal and external. Strong analytical, critical thinking, and problem-solving ability. Demonstrated ability to provide consistent superior customer service to customers. Act as a role model for the unit or office, taking on the work that others avoid and holding self and others accountable for high personal standards.
Sprachkenntnisse
- English
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.