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Service Advisor
- Coppell, Texas, United States
- Coppell, Texas, United States
Über
Our client, a well-established wealth management firm, is seeking a Service Advisor to support advisors in delivering comprehensive financial planning and exceptional client service. This role serves as a key point of contact for clients, assisting with financial plan preparation, ongoing relationship management, and day-to-day service needs. The Service Advisor will work closely with senior advisors to help clients understand their financial position, retirement goals, investment strategies, and overall financial plans. This position offers a clear path for growth within the organization and is ideal for individuals interested in building a long-term career in financial planning and wealth management.
Key Responsibilities
- Support advisors in managing client relationships and delivering a high level of client service.
- Participate in client meetings, gather financial information, and assist with preparing financial plans and recommendations.
- Help clients understand their financial plans, investment performance, retirement goals, and progress toward achieving those goals.
- Serve as a primary contact for day-to-day client requests, account inquiries, and service-related needs.
- Prepare client meeting materials, reports, financial planning documents, and other deliverables.
- Coordinate account maintenance activities, including transfers, money movement requests, and new account documentation.
- Ensure client records, documentation, and financial information remain accurate and up to date.
- Research planning topics and assist advisors with developing financial planning recommendations.
- Partner with internal team members to ensure timely and accurate completion of client service requests.
- Maintain a proactive, relationship-focused approach while providing ongoing support to clients and advisors.
Qualifications Required
- Bachelor's degree.
- 2+ years of professional experience in financial services, accounting, tax, banking, or a related field.
- Strong client service and relationship management skills.
- Excellent verbal and written communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong organizational skills and attention to detail.
Preferred
- Experience in wealth management, financial planning, investment advisory, banking, public accounting, tax, or related professional services.
- CFP, CPA, ChFC, or progress toward obtaining a professional designation.
- Experience with financial planning software, CRM systems, or investment platforms.
- Familiarity with eMoney, Salesforce, or similar systems.
Licensing
- FINRA Series 7 and Series 65 (or equivalent) preferred.
- Candidates without licenses must be willing and able to obtain required licenses within a reasonable timeframe after hire. Support for licensing will be provided.
Ideal Backgrounds Our client is open to considering professionals from a variety of backgrounds, including:
- Wealth management and financial advisory firms
- Investment and brokerage organizations
- Public accounting and tax firms
- Corporate accounting and finance teams
- Banking and financial services organizations
Successful candidates will demonstrate a strong service mindset, an interest in financial planning, and a desire to grow within the wealth management industry. Skills & Attributes
- Relationship-oriented with a strong commitment to client service
- Professional, dependable, and self-motivated
- Strong analytical and problem-solving abilities
- Ability to explain financial concepts in a clear and approachable manner
- Collaborative team player with a growth mindset
- Proficient with Microsoft Office Suite (Excel, Word, Outlook)
Sprachkenntnisse
- English
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