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Product Owner / Technical Product ManagerDiverse Lynx • Boca Raton, Florida, United States
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Product Owner / Technical Product Manager

Diverse Lynx
  • US
    Boca Raton, Florida, United States
  • US
    Boca Raton, Florida, United States
Jetzt Bewerben

Über

Product Owner / Technical Product Manager

We are seeking an experienced Product Owner / Technical Product Manager with 12+ years of experience in enterprise-scale digital transformation, platform modernization, customer experience initiatives, and Agile product delivery. The ideal candidate will own product strategy, roadmap execution, backlog prioritization, and cross-functional delivery for complex enterprise platforms involving billing, payments, promotions, APIs, microservices, and customer-facing digital capabilities. Experience in telecom, digital commerce, billing, payments, or large-scale enterprise systems will be highly preferred.

Key Responsibilities

  • Define and manage product vision, roadmap, feature prioritization, and release planning for enterprise digital platforms.
  • Translate business requirements into Epics, Features, User Stories, Acceptance Criteria, KPIs, and NFRs using Agile delivery practices.
  • Lead backlog refinement, sprint planning, PI Planning, sprint reviews, retrospectives, demos, and stakeholder alignment sessions.
  • Partner with Engineering, Architecture, QA, UX, DevOps, Operations, Finance, Marketing, and Business teams to deliver scalable product solutions.
  • Drive delivery of platform capabilities involving billing, payments, promotions, customer activation, account management, and enterprise integrations.
  • Collaborate with API, microservices, cloud, DevOps, and CI/CD teams to ensure secure, scalable, and reliable product implementation.
  • Support release governance, deployment readiness, UAT, production validation, GO/NO-GO decisions, incident triage, and root cause analysis.
  • Monitor product performance, operational KPIs, customer feedback, production incidents, and analytics to drive continuous improvement.
  • Conduct feasibility analysis, gap analysis, solution reviews, dependency tracking, risk assessment, and stakeholder reporting.
  • Ensure alignment with security, compliance, audit, data privacy, performance, and operational excellence requirements.

Required Skills & Experience

  • 12+ years of experience in Product Ownership, Technical Product Management, Business Analysis, or Enterprise Platform Delivery.
  • Strong experience in Agile/Scrum and SAFe delivery, including PI Planning, backlog management, sprint ceremonies, and roadmap execution.
  • Hands-on experience with Jira, Jira Align, Rally, Confluence, ServiceNow, or similar Agile/product management tools.
  • Proven experience delivering enterprise solutions involving billing systems, payment platforms, promotions engines, customer experience platforms, or digital commerce systems.
  • Strong understanding of APIs, microservices, Kafka/event-driven systems, CI/CD pipelines, DevOps practices, cloud-based deployments, and system integrations.
  • Ability to define user stories, acceptance criteria, business value, leading indicators, launch considerations, and measurable outcomes.
  • Experience working with production support, incident management, release management, UAT, regression testing, and operational readiness.
  • Excellent stakeholder management, executive communication, cross-functional leadership, and problem-solving skills.

Preferred Qualifications

  • Experience in telecom, fintech, digital platforms, billing, payments, subscription management, or high-volume customer-facing systems.
  • Exposure to tools such as Splunk, Grafana, GitLab, Jenkins, Kubernetes, Azure, SQL, Tableau, Apigee, Redis, or messaging platforms.
  • Experience using AI-assisted productivity or SDLC tools such as GitHub Copilot, Claude AI, Cursor, or similar platforms.
  • SAFe, Scrum Master, PMP, or Product Owner certification preferred.

Education

Bachelor's or master's degree in engineering, Computer Science, Information Systems, Business, or a related field.

  • Boca Raton, Florida, United States

Sprachkenntnisse

  • English
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