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General ManagerJimmy John's • Minneapolis, Minnesota, United States
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General Manager

Jimmy John's
  • US
    Minneapolis, Minnesota, United States
  • US
    Minneapolis, Minnesota, United States
Jetzt Bewerben

Über

General Manager Position

General Managers are responsible for all aspects of operating and supervising the store.

General Managers are expected to:

  • Manage all functions of a Jimmy John's restaurant to ensure exceptional customer service and high quality products are delivered, while ensuring restaurant profitability.
  • Responsible for directing the successful execution of fast, accurate sandwiches and world-class customer service while maintaining a clean, organized shift.
  • Expected to interact effectively with all levels of the organization, as well as the broader Jimmy John's Company.

Major duties and responsibilities include:

  • Establish the store's labor goals and staff needs, including pay rates.
  • Manage a staff of approximately 3 to 15 employees. Assign, oversee and evaluate work.
  • Manage hiring, training, evaluation, discipline, and termination of employees.
  • Provide on-the-job training for new employees.
  • Delegate and responsible for the ordering, receipt, storage and issuing of all food, labor, equipment, cleaning, and paper supplies for the unit to ensure a minimum loss from waste or theft.
  • Supervision of the preparation, sales, and service of food.
  • Order the appropriate amount of food items to meet anticipated customer demand.
  • Supervise food preparation and service operations.
  • Ensure that every customer receives world-class customer service.
  • Route deliveries and serve drivers to maximize delivery business and speed.
  • Execute systems and procedures with 100% integrity and completeness.
  • Complete daily and weekly paperwork.
  • Responsible for 100% of the cash drawers at all times during the shift.
  • Implement corporate policies.
  • Control inventory by using a weekly inventory system and maintaining regular inventory ordering schedules.
  • Receive and store product.
  • Conduct weekly manager's meetings.
  • Audit systems and procedures as well as shift-ending paperwork.
  • Arrange for preventive maintenance and upkeep on store's equipment and supplies.
  • Perform other related duties as required.

As time permits, General Managers are also expected to:

  • Assist in-shoppers during rush periods to ensure the maintenance of restaurant efficiency.
  • Assist in-shoppers in greeting customers, taking orders, using the cash register, assembling order and checking for completeness and correctness.
  • Complete daily food preparation (opening procedures, meat and vegetable slicing, bread production).

Skills and abilities required include:

  • Oral and written communication skills.
  • Ability to establish priorities, work independently, and proceed with objectives without supervision.
  • Ability to handle and resolve customer threats and issues.
  • Ability to handle and resolve employee issues.
  • Ability to use a personal computer and various software packages (Word / Excel).
  • Ability to handle stress and high-volume operations.
  • Interpersonal skills to work effectively with others, motivate employees, elicit work output and deal with customers.

Qualifications for the position include:

  • High school graduate or equivalent training.
  • Completion of recommended corporate training programs.
  • Valid driver's license, reliable transportation, current automobile insurance, and a clean driving record.
  • Experience with a retail food company is a plus.

Physical requirements include:

  • Position requires bending, standing and walking the entire workday.
  • Must be able to lift 50 pounds.
  • Must be at least 19 years of age.
  • Must have the stamina to work a minimum of 50-60 hours a week.
  • Minneapolis, Minnesota, United States

Sprachkenntnisse

  • English
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