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Über
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Profit sharing
Training & development
Wellness resources
Massage Heights Decatur | Membership-Based Wellness Business
This Role Is Not for Everyone.
It is for leaders who thrive on accountability, love scorecards, and get energized by producing measurable results.
If you are driven by growth, execution, and winning as a team, this role will challenge and reward you.
About Us
Massage Heights Decatur is a locally owned, membership-based wellness retreat delivering premium therapeutic massage experiences.
Our core values are:
Extreme Ownership – no excuses, blame find result.
Energy – positive high energy is contagious
Results-Driven – constantly meet individual & goals
Teamwork – everyone on ship rows the same direction
Trust Respect- Open communication, integrity caring for others
The Opportunity
We are seeking a results-driven Sales Manager to lead daily operations and aggressively grow in membership sales.
This is a hands-on leadership role responsible for:
Driving membership sales conversion of 25%
Building and leading a high-performing front desk sales and therapist team
Owning KPIs, labor efficiency, and guest experience
Scaling a membership-based business with discipline and precision
You will run the retreat like a business—not a shift.
What You’ll Own (Key Outcomes)
First 30 Days – Foundation & Mastery
Full ownership of KPIs: Membership sales conversion, retention, rebooking, guest experience
Master all systems: Zenoti POS, Operations & Forecasting tools, SharePoint, AnchorPoint
Assess team performance and identify skill gaps
Establish daily, weekly, monthly scorecards
Stabilize staffing, scheduling, and service execution
30–60 Days – Growth & Optimization
Consistently hit or exceed:
25–35% membership conversion
99% retention
Implement structured roleplay sales rehearsal & service training
Optimize therapist and front desk scheduling to maximize room utilization
Recruit and onboard:
20 Massage Therapists
Front Desk Sales Associates to support growth
Tight control of labor and operational costs
3–6 Months – Sustainability & Talent Development
Develop an internal leadership bench (Assistant Manager / Lead)
Contribute insights to annual budget and forecasting
Drive consistent revenue and operational growth
Scale membership by adding 500 active members
How Success Is Measured
You will be evaluated on Outcomes/Result—not effort:
Membership Conversion: 25-35%
Retention Rate: 99%
Massage Therapist Rebook% (60%)
Front Desk Prospect Conversion% (25%)
Employee Culture Engagement & Retention
Operational Structure Consistency
Key Challenges (What Makes This Role Exciting)
Balancing exceptional service with aggressive sales execution
Turnaround challenging role building from the ground up
Recruit Massage therapist to maintaining profitability
Must love Tacos.
Have to be competitive & result driven
Holding high standards under pressure and volume
Who Thrives Here
This role is ideal for someone who:
Loves Numbers, Scorecards, and Accountability
Enjoys coaching teams to win
Takes ownership of results—good or bad
Is energized by growth and challenge
Wants to build a career, not just hold a job
Required Experience & Skills
1–5 years of sales leadership experience
Proven success in sales-driven, KPI-based environments
Strong coaching and people leadership skills
Excellent communication and problem-solving abilities
Self-starter with ambition to grow personally and professionally
Compensation
$17–$25 per hour, based on experience and performance
Performance-driven compensation opportunities for top producers
Ready to Lead, Grow, and Win?
If you are the type of leader who wants ownership, accountability, and upside, we want to hear from you.
Apply now and prove you’re an A-player.
Sprachkenntnisse
- English
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