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Assistant Manager
- Maryville, Tennessee, United States
- Maryville, Tennessee, United States
Über
We're building a better way to donate plasma one that's fast, friendly, and powered by smart technology - our donor app makes booking and earning easy for donors, and our team makes every visit feel welcoming and personal. We've grown from 2 to 30+ locations in under 3 years, and we're just getting started. If you want to grow your career with a high-energy team, this is a great opportunity.
As the Assistant Manager, you'll be a key partner to the Center Director and a visible leader on the donor floor, taking ownership of key parts of daily operations while ensuring a safe and welcoming experience. You will be a key part of the culture - jumping in wherever necessary and creating a positive environment for the team and our donors. You will have a unique opportunity to be part of a high-growth organization, one that is changing rapidly and creating new opportunities for our high-performing team members.
Up to $70K ($50K - $55K base + up to 25% monthly bonus) + benefits
8 weeks of paid training with travel and accommodations provided
Key Responsibilities- Own day-to-day operations by jumping in on the donor floor, keeping things moving, and ensuring smooth donor flow and retention.
- Partner on strategy with the Center Director to plan and execute goals around operations, donor experience, and compliance.
- Lead by example and coach team members in real time.
- Monitor quality, safety, and regulatory standards, supporting audits and inspections.
- Manage and maintain inventory, equipment, and supplies.
- Recruit and develop exceptional team members and foster a culture of growth and accountability.
- Communicate and align expectations through regular team syncs, share updates, and keep everyone focused on the day's priorities.
- High school diploma, GED equivalent, or higher education
- 2+ years of supervisory or leadership experience
- Ability to lift 50 lbs., sit or stand for extended periods, and enter cold environments (-40C) for short periods
- Ability to work both day and evening hours, weekends, holidays, extended shifts as needed
- A Reliable Problem Solver You take ownership. You're excited to get in the weeds, know how to creatively prioritize and solve a long, ambiguous, and evolving task list, are trustworthy and outcomes oriented.
- An Empathetic Communicator You know how to adapt your communication style to meet different audiences (staff with different styles, donors, Ops leadership); you have strong conflict resolution skills, are even-keeled under pressure, and know how to motivate and inspire others.
- A Data-Driven Decision Maker You are metrics driven, have strong logical reasoning and decision-making skills, aren't distracted by one-offs or edge cases
- Development-Minded - You are self-aware and curious, have integrity, and have a track record of steep learning curves.
- Competitive pay + monthly bonus potential
- Significant career growth opportunities in a fast-scaling environment
- Medical, dental, and vision insurance
- Paid time off and company holidays
Parachute is a new kind of plasma donation company that allows individuals to earn money while creating life-saving medicine. Plasma is used to create medicine that treats chronic illnesses, including immune disorders, liver disease, bleeding disorders, and cancer. Right now, there's a severe plasma shortage, which is impacting patients' access to these life-saving treatments.
Sprachkenntnisse
- English
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