Jobbörse

As the leading foodservice and support services company, Compass Group USA is known for our great people, great service and our great results. If you've been hungry and away from home, chances are you've tasted Compass Group's delicious food and experienced our outstanding service. We have over 284,000 US associates who work in award-winning restaurants, corporate cafes, hospitals, schools, arenas, museums, and more in all 50 states. Our reach is constantly expanding to shape the industry and create new opportunities for innovation. Join the Compass family today!

Each and every individual plays a key role in the growth and legacy of our company. We know the next big idea can come from anyone. We encourage developing and attracting expertise that differentiates us as a company as we continue to raise the bar.

As a Resident District Manager (RDM), you will oversee a large, multi-outlet hospitality operation within a hotel or resort environment. You will act as the primary liaison for ownership and executive leadership while leading on-site teams and managing the overall guest experience. You will provide strategic direction to drive operational excellence, enhance guest satisfaction, and achieve financial performance goals in a fast-paced, service-driven setting.

Key Responsibilities:

• Lead, manage, and inspire a diverse team across multiple hospitality outlets (e.g., restaurants, banquets, room service, and amenities), ensuring exceptional guest service and memorable experiences
• Drive team performance and professional development while fostering strong relationships with hotel ownership, brand partners, and internal stakeholders
• Achieve key performance indicators including guest satisfaction scores, revenue growth, profitability, safety, and employee engagement
• Collaborate with property and regional leadership to share best practices, elevate service standards, mitigate operational risks, and strengthen culture
• Make strategic, data-driven decisions balancing guest experience, operational efficiency, and long-term business objectives
• Cultivate a culture of hospitality excellence, accountability, transparency, and continuous improvement
• Ensure guest and client expectations are consistently met or exceeded, contributing to brand loyalty, repeat business, and contract retention
• Identify opportunities to enhance revenue through upselling, cross-promotion, and innovative service offerings (e.g., events, experiences, premium services)
• Oversee all operational areas including food & beverage, culinary, safety, marketing, and guest services
• Maintain compliance with local, state, federal, and brand standards, including health, safety, and sanitation regulations
• Conduct regular operational audits to ensure quality, consistency, and adherence to luxury or brand service standards
• Champion talent development through training, coaching, performance evaluations, and succession planning
• Own financial performance, including budgeting, forecasting, labor management, and cost controls, while maximizing profitability
• Ensure consistent and equitable application of company policies, procedures, and service standards

Preferred Qualifications:

• Bachelor's degree with a minimum of three (3) years of leadership experience in hospitality, hotel/resort management, food & beverage, or guest services
• Strong background in hotel or resort operations, with experience managing multiple service outlets or departments
• Demonstrated success leading teams, delivering exceptional guest service, and driving financial performance
• Strong business acumen with experience in revenue management, labor optimization, and cost control
• Excellent leadership, communication, and organizational skills, with the ability to thrive in a dynamic, guest-focused environment
• Proven ability to build a service-oriented culture and lead diverse teams with professionalism and resilience
• Proficient in hospitality systems, POS platforms, and Microsoft Office Suite
• Willingness to travel as needed

Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.

Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws.

Compass Corporate maintains a drug-free workplace.

Applications are accepted on an ongoing basis.

Associates at Corporate are offered many fantastic benefits including medical, dental, vision, life insurance/AD, disability insurance, retirement plan, paid time off, paid parental leave, holiday time off (varies by site/state), personal leave, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, commuter benefits, employee assistance program, and flexible spending accounts (FSAs).