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Spa Front Office Assistant Manager
Dolder Hotel AGAustria
Das Dolder Grand bietet den richtigen Rahmen für Menschen mit Sinn für Genuss, Exklusivität und Erholung: 175 luxuriöse Zimmer und Suiten, erlesene Gastronomie, ein Spa auf 4'000 Quadratmetern sowie g
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Über
Das Dolder Grand bietet den richtigen Rahmen für Menschen mit Sinn für Genuss, Exklusivität und Erholung: 175 luxuriöse Zimmer und Suiten, erlesene Gastronomie, ein Spa auf 4'000 Quadratmetern sowie grosszügige Event- und Seminarräumlichkeiten. Das ursprüngliche «Curhaus» von 1899 präsentiert sich als neues City Resort der Luxusklasse. Die erhöhte Lage zwischen pulsierender City und belebender Natur ermöglicht einen herrlichen Blick auf die Stadt Zürich, den See und die Alpen. Das Dolder Grand ist Mitglied bei The Leading Hotels of the World und Swiss Deluxe Hotels. Zudem verfügt das Dolder Grand über ein zertifiziertes Management System nach ISO 9001:2015 sowie ein Umweltmanagementsystem, welches nach den EarthCheck-Unternehmensstandards zertifiziert ist.
Anstellungsart: Vollzeit
- Herzlicher Empfang der Gäste, persönliche Beratung zu den angebotenen Anwendungen und Sicherstellung höchster Servicequalität.
- Reibungslose Annahme und Bearbeitung von Spa-Reservierungen sowie die Koordination der Therapeuten-Einsätze
- Unterstützung Spa Front Office Manager bei der operativen und administrativen Führung des Teams
- Bearbeitung von Gästerückmeldungenin Zusammenarbeit mit dem Spa Head Team
- Mithilfe bei der Optimierung und Weiterentwicklung von Buchungsprozessen und -systemen
- Gastgewerbliche oder kaufmännische Grundausbildung, Abschluss einer Hotelfachschule von Vorteil sowie erste Führungserfahrungen
- Gastgeber*in aus Leidenschaft
- Organisationsstark, selbständig, kunden- und dienstleistungsorientiert und der tägliche Kontakt zu unseren internationalen Gästen bereitet Ihnen Freude
- Empathie und ein hervorragendes Verständnis diverser Kulturen
- Gewandter Umgang mit der MS-Office Palette
- Sehr gute Deutsch- und Englischkenntnisse
- Ein dynamisches und junges Team, welches den Spass an der Arbeit nicht vergisst
- Ein lebendiges Umfeld in der führenden Schweizer Luxus Hotellerie
- Interne Schulungen
- Spezialpreise für Übernachtungen in den Häusern der Swiss Deluxe Hotels
- Solide Benefits für unsere Mitarbeiter*innen intern
- Team-Events
Sprachkenntnisse
- German
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