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Part Time Customer Service AssociateFreedom Outfitters • Mount Joy, Pennsylvania, United States
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Part Time Customer Service Associate

Freedom Outfitters
  • US
    Mount Joy, Pennsylvania, United States
  • US
    Mount Joy, Pennsylvania, United States
Jetzt Bewerben

Über

Part Time Customer Service Associate

Freedom Outfitters is looking for a part time customer service associate to join our team. The ideal candidate needs to possess a strong background in customer service. The primary objectives of the Customer Service position is to maintain customer satisfaction and serve customers by managing customer service levels throughout the store; assigning short- and long-term objectives; providing product and service information; resolving product and service problems; and completing sales transactions. Hours for this part-time position include days, evenings & weekends based on the coverage needs of the business.

Position requirements:

  • Time management
  • Work well in a team environment
  • Accuracy and attention to detail
  • Taking initiative
  • Hunting and fishing knowledge is preferred
  • Strong computer skills are desired

Principal duties & responsibilities:

  • Provide customers with an enjoyable shopping experience; including greeting customers, answering customer questions, exhibiting a cheerful attitude, and providing prompt attention to customer problems while finding resolutions.
  • Identify customer service requirements by establishing personal rapport with potential and actual customers and other persons in a position to understand service requirements.
  • Increase sales by suggesting related and additional products and services
  • Reconcile cash drawer by balancing transactions; maintaining supply of cash and currency
  • Troubleshoot problems at the register quickly and efficiently with customer's satisfaction in mind
  • Assist Sales team in daily tasks when applicable.
  • Maintain knowledge of products by attending information meetings; referring questions to supervisor or floor sales associates.
  • Maintain inventory by keeping shelves stocked, items priced, and vending machines supplied
  • Maintain store appearance by creating a clean, orderly, and safe shopping environment
  • Maintain customer records by updating account information
  • Mount Joy, Pennsylvania, United States

Sprachkenntnisse

  • English
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