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Service ManagerWestern Pest Services • Escondido, California, United States
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Service Manager

Western Pest Services
  • US
    Escondido, California, United States
  • US
    Escondido, California, United States
Jetzt Bewerben

Über

HomeTeam Service Manager

At HomeTeam, we put people first. We make sure at HomeTeam you have the tools, support, and training they need to deliver a delightful experience to every customer. Our friendly, warm work environment means great work gets recognized and rewarded. If you take pride in going above and beyond to make a customer smile, you could be HomeTeam's next all-star player.

Apply in minutes from your mobile phone!

Responsibilities

As a HomeTeam Service Manager, you can expect to:

  • Ensure daily assigned revenue is completed
  • Maintain a high level of service quality
  • Standardize pest control technician service routes to improve route density
  • Schedule and review daily routes with technicians
  • Handle customer complaints; investigate and resolve customer service concerns
  • Assist technicians with field service requests and delinquent accounts
  • Order and maintain equipment, supplies and materials required for service work
  • Create a positive work environment
  • Attract and select high caliber employees, while maintaining qualified staff
  • Actively manage performance and motivate service staff
  • Follow and enforce work procedures, prepare work schedules, and expedite workflow to subordinates
  • Maintain appropriate certification/licensing as required by the state or by branch management
  • Coordinate training and licensing of new and existing service personnel
  • Coordinate and/or provide continuing training as needed
  • Maintain truck inventory records and perform periodic inspections
  • Delegate duties and examine work for accuracy and neatness
  • Maintain record of all commercial vehicle licenses and pest control licenses
  • Assist General/Branch Manager in other duties assigned
  • Work weekends as necessary to assist the technicians
  • Performs all necessary supervisory functions to effectively and efficiently manage the personnel assigned

There's plenty of perks too!

  • Competitive pay $$ plus bonus
  • $70,000 to $70,000 Annually
  • Comprehensive benefits package including medical, dental, vision
  • Company paid life & AD&D insurance
  • 401(k) plan with company match up to 6%
  • Employee stock purchase plan
  • Paid Time off and holidays
  • Employee discounts
  • Tuition reimbursement
  • Dependent scholarship awards
  • An opportunity to advance within the company
  • Recognition for a job well done
  • A friendly work environment
  • The opportunity for professional growth and respect that comes from working for an industry leader

Why HomeTeam?

  • HomeTeam is the #1 pest management company to homebuilders
  • Currently performs more than 2,000,000 services a year
  • The company has exclusive technology with its unique Taexx built-in pest control system during a home's construction
  • Pest Management Industry is growing and is a recession resistant line of business
  • Women's Leadership Initiative at HomeTeam inspires, empowers, and assists in the professional development of women in the workplace.
  • HomeTeam is financially stable and growing as a subsidiary of Rollins, Inc., (NYSE: ROL), headquartered in Atlanta, GA.
Qualifications

Minimum Requirements:

  • Must be 18 years or older with a high school diploma or GED; College degree preferred
  • Must have experience with sales, marketing, and office administration
  • Experience supervising, coaching, and developing staff
  • 3 or more years' experience in a management role

Physical Demands / Working Environment:

  • Candidates must meet physical job requirements and safely perform the job duties with or without accommodations:
  • Safely use a ladder within the manufacturer's weight capacity
  • Lift and carry up to 50 lbs.
  • Ability to work in all types of weather conditions

HomeTeam is an Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

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  • Escondido, California, United States

Sprachkenntnisse

  • English
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