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Senior PSS Analytics & Dashboards Lead
- Morristown, Tennessee, United States
- Morristown, Tennessee, United States
Über
Location: Cambridge, MA
About The Job The Senior Analyst, PSS Reporting and Analytics is committed to operational excellence with reporting and analytics aligned to US Patient Support Services (PSS) and its objectives. The role involves reporting and analytics execution leading to insight generation, as well as supporting daily operations across all therapeutic areas. This position reports to the Associate Director of PSS Reporting and Analytics and is based in Cambridge, MA.
Join the team transforming care for people with immune challenges, rare diseases, cancers, and neurological conditions. In Specialty Care, you’ll help deliver breakthrough treatments that bring hope to patients with some of the highest unmet needs.
About Sanofi We’re an R&D‑driven, AI‑powered biopharma company committed to improving people’s lives and delivering compelling growth. Our deep understanding of the immune system and innovative pipeline enable us to invent medicines and vaccines that treat and protect millions of people worldwide. Together, we chase the miracles of science to improve people’s lives.
Main Responsibilities
Support and lead the development and governance of data dashboards and reporting platforms.
Ensure consistency and accuracy across product dashboards.
Implement best practices for dashboard design and data visualization.
Evaluate non‑platform reporting requests and assist in the efficient assignment and development of ad‑hoc reporting.
Conduct regular reviews of dashboards across the portfolio to ensure needs are being appropriately met.
Collaborate with digital to ensure data availability for reporting.
Analyze and interpret data, summarize results, and clearly communicate insights, implications, and recommendations regarding PSS performance.
Identify business problems and areas of opportunity and translate business needs into quantitative analyses that enable business to uncover patterns and insights.
Communicate with cross‑functional stakeholders to understand data content and business reporting needs.
Perform exploratory data analysis of PSS data sources to gain a deeper understanding of how that data will advise business decisions.
Key role in producing recurring reports to stakeholders and in supporting various reporting activities across SPC and Gen meds.
Day‑to‑day support for ad‑hoc reporting and analytics requests.
Support for data quality; identify issues and implement corrections regularly.
Data stewarding across platforms.
Discrepancy management for mastered data records.
Develop and maintain dashboard communication and training materials.
Basic Qualifications
Bachelor’s degree required.
4+ years of experience in Biotech/Pharma industry or relevant reporting and analytics experience.
Advanced knowledge of MS Office (Excel, PowerPoint, Word).
Advanced Excel skills (e.g., VLOOKUP, pivot tables, filtering).
Ability to synthesize data across various data sources.
Strong analytical, problem‑solving, and strategic thinking skills.
Strong interpersonal and collaboration skills.
Strong written and verbal communication skills.
Preferred Qualifications
Experience with business intelligence tools such as PowerBI.
Knowledge of relational databases and writing SQL queries.
Understanding of master data management, data warehousing, and data governance.
Experience with centralized patient services capability portfolio reporting.
Strong project management skills.
Strong communication and presentation skills.
Ability to work collaboratively with cross‑functional teams.
Why Choose Us
Bring the miracles of science to life alongside a supportive, future‑focused team.
Discover endless opportunities to grow your talent and drive your career, whether it’s through a promotion or lateral move, at home or internationally.
Enjoy a thoughtful, well‑crafted rewards package that recognizes your contribution and amplifies your impact.
Take good care of yourself and your family, with a wide range of health and wellbeing benefits including high‑quality healthcare, prevention and wellness programs and at least 14 weeks of gender‑neutral parental leave.
All compensation will be determined commensurate with demonstrated experience.
Employees may be eligible to participate in company employee benefit programs, and additional benefits information can be found here.
Sanofi Inc. and its U.S. affiliates are Equal Opportunity and affirmative action employers committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, national origin, age, ancestry, nationality, marital, domestic partnership or civil union status, sex, gender, gender identity or expression, affectional or sexual orientation, disability, veteran or military status or liability for military status, domestic violence victim status, atypical cellular or blood trait, genetic information (including the refusal to submit to genetic testing) or any other characteristic protected by law.
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