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Digital Sales CoordinatorEpcon Communities • Columbus, Ohio, United States
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Digital Sales Coordinator

Epcon Communities
  • US
    Columbus, Ohio, United States
  • US
    Columbus, Ohio, United States
Jetzt Bewerben

Über

What You’ll Do
Respond promptly to online inquiries and call-in leads via phone, text, and email
Educate prospects on Epcon communities, floor plans, lifestyle offerings, promotions, and the appointment process
Qualify prospects and schedule appointments with Sales Consultants
Re-engage inactive prospects through outbound phone and email outreach
Manage all leads, prospects, and buyers within Epcon’s CRM and sales systems
Track and report conversion metrics to support sales performance
Stay informed on market trends, competitors, and industry conditions
Digital & CRM Support
Monitor CRM and call-tracking platforms to ensure data integrity
Proactively troubleshoot system issues in partnership with IT and software vendors
Coordinate with Marketing on campaigns, templates, and CRM updates
Perform CRM maintenance and data clean-up as needed
Enter and maintain MLS listings, including photos, pricing updates, and status changes
What We’re Looking For Experience & Education
Proven success as an Online Sales Counselor (homebuilding experience strongly preferred)
Experience with CRM systems, digital sales tools, and call analytics platforms
Bachelor’s degree preferred, but not required
Strong understanding of structured sales processes and lead qualification
High sense of urgency with consistent follow-up habits
Customer-service driven with excellent phone presence
Process-oriented, detail-focused, strong written and verbal communication skills
Proficient in Microsoft Office (Excel & Word) and CRM systems
Ability to manage multiple priorities independently
Hybrid position with 10% travel (two in-person visits to each region annually, plus annual conferences)
Regular schedule is Saturday through Wednesday; weekend availability required
Sedentary work environment with extended computer and phone use
Valid driver’s license required
Ability to pass background check and drug screening
$60,000 annual base salary + commission & bonus opportunities
Eligible for quarterly bonus program tied to online sales performance
Medical, dental, vision, and 401(k) benefits
Why Epcon? At Epcon Communities, we build more than homes — we build lifestyles. Join a collaborative, growth-oriented team where your work directly impacts the customer experience from the very first click. Our mission is to build homes, neighborhoods, and lifestyles that provide one remarkable experience. We have delivered on that promise since 1986 by integrating smart, innovative designs with the most desirable of modern amenities. Today, more than 30,000 families and individuals call an Epcon community “home,” which makes Epcon one of the top lifestyle-rich home developers in the country year after year.
www.epconcommunities.com - www.epconcareers.com
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  • Columbus, Ohio, United States

Sprachkenntnisse

  • English
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