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Retail Media Sales Operations Senior Manager - CVS Media Exchange (CMX)
- Chicago, Illinois, United States
- Chicago, Illinois, United States
Über
Establish and enforce standardized sales processes, definitions, and workflows to ensure consistency and data integrity across the sales organization
Partner with Revenue Operations and Business Systems to optimize CRM (Salesforce) processes, reporting structures, and system adoption
Monitor pipeline health, including stage progression, conversion rates, and deal velocity, to ensure accurate visibility into business performance
Support sales goal setting and quota allocation processes, ensuring alignment to revenue targets and organizational priorities
Identify process gaps and inefficiencies, driving continuous improvement initiatives to increase scalability and seller productivity
Forecasting, r eporting & p erformance i nsights Lead the sales forecasting process, ensuring accuracy, consistency, and transparency through disciplined pipeline inspection and risk assessment
Develop and maintain standardized reporting and dashboards that provide visibility into pipeline, bookings, revenue, and key performance metrics
Conduct regular analysis of sales performance against targets, identifying trends, risks, and opportunities across teams, categories, and products
Partner with Finance and Revenue Operations to align pipeline reporting with bookings, billed revenue, and incentive compensation (SIP) calculations
Support monthly, quarterly, and annual business reviews by delivering clear, actionable performance insights and executive-ready reporting
Translate data into practical recommendations that improve forecast predictability, pipeline conversion, and overall sales efficiency
Sales p lanning s upport Support annual and in-year sales planning processes, including bottoms-up modeling, capacity planning, and performance tracking
Partner with Sales leadership to identify gaps to target and develop action plans to improve performance
Collaborate with Sales Enablement to reinforce process adoption, reporting usage, and sales best practices
Provide ongoing operational support to the Sales organization, ensuring teams have the tools, data, and insights needed to execute effectively
Cross- f unctional p artnership & o perational a lignment Serve as a key partner to Sales, Finance, Revenue Operations, and Sales Enablement to ensure alignment across forecasting, reporting, and planning processes
Ensure consistent data definitions and reporting methodologies across teams to enable a single source of truth for performance tracking
Proactively surface risks, inconsistencies, or data gaps, driving resolution and accountability across stakeholders
Location: This role is hybrid and commutable to one of the following Corporate Hubs, which you must work in the office of 2 days a week (Tuesday - Wednesday): Wellesley, MA
Woonsocket, RI
New York, NY - Soho office
Chicago, IL
Required Q ualifications : 6+ years of experience in Sales Operations, Revenue Operations, Strategy, or Sales Analytics
Strong analytical skills with experience in forecasting, financial modeling, and pipeline management. Advanced proficiency in Excel, PowerPoint, and CRM systems (e.g., Salesforce); familiarity with BI tools such as Tableau or SQL preferred
2+ years of leadership experience, directly managing a team member
Preferred Qualifications: Demonstrated experience working closely with Sales leadership in a high-growth or complex environment
Proven ability to translate data into strategic insights and actionable recommendations
Exceptional cross-functional collaboration and communication skills
Strong project management skills with a high level of operational rigor and attention to detail
Education: Bachelor's degree or equivalent (HS Diploma and 4 years of experience) require Pay Range The typical pay range for this role is: $82,940.00 - $199,144.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full-time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well-being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments ( . We anticipate the application window for this opening will close on: 07/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
Sprachkenntnisse
- English
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