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Senior Operations Analyst - Hardware & Software Asset Management
- Minneapolis, Minnesota, United States
- Minneapolis, Minnesota, United States
Über
The Senior Operations Analyst for Hardware and Software Asset Management (HAM/SAM) is responsible for governing the full lifecycle of end user computing assets and software entitlements across the enterprise. This role partners with Engineering, Procurement, Security, Finance, and Risk teams to ensure accurate asset tracking, license compliance, and adherence to internal policies and external regulatory requirements. What You Will Do
Own end-to-end lifecycle management of hardware assets (procurement, deployment, tracking, refresh, retirement, and disposal), maintain software license inventory, entitlement records, and usage tracking, and establish and maintain governance processes for HAM/SAM aligned to internal policy, audit, and regulatory expectations. Why It Might Be a Fit
This individual drives operational discipline across asset data integrity, lifecycle processes, audit readiness, and vendor governance. The role requires strong analytical capability, attention to detail, and the ability to influence cross-functional stakeholders to maintain compliance and optimize asset utilization. Requirements
Bachelor’s degree or equivalent experience in IT, Business, or related field 5–7 years of experience in IT operations, asset management, or related discipline Hands-on experience with asset management platforms (e.g., ServiceNow HAM/SAM, CMDB) Strong understanding of endpoint environments (Windows, macOS) and enterprise deployment tools Proven experience managing data quality, reporting, and audit support Strong analytical skills with ability to identify trends, gaps, and corrective actions Experience working in regulated environments with audit and compliance requirements Ability to work cross-functional and influence without direct authority Benefits
Vacation time Sick time 401(k) Health, dental and life insurances
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Sprachkenntnisse
- English
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