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Front Desk Sales Associate
- Laguna Niguel, California, United States
- Laguna Niguel, California, United States
Über
Join one of the highest-performing wellness teams in Southern California with Massage Envy.
Who We Are At Massage Envy, we believe self‑care is essential— not a luxury. As the nation’s leading provider of massage and skincare services, we help guests prioritize wellness through customized massage therapy, Total Body Stretch services, advanced facials, Chemical Treatments, Microderm Infusion, Dermaplaning, LightStim therapies, Hydrafacial, CBD enhancements, and more.
Our South Orange County locations have proudly served the community since 2008 and continue to rank among the top‑performing clinics in the region. Across our Aliso Viejo, Laguna Niguel, Mission Viejo South, and Lake Forest clinics, we support over 5,000 active members and a fast‑growing guest base. We are busier than ever— which means consistent traffic, strong earning potential, and real career growth opportunities for the right people.
Our mission is simple:
Every guest should leave feeling better than when they arrived.
About the Role This is not your average front desk position.
As a
Wellness Experience Associate , you are the face of the clinic and a key part of the guest experience. You’ll create meaningful connections with members and guests while helping them commit to consistent wellness routines through personalized recommendations and exceptional service. This role is perfect for someone who thrives in a fast‑paced, people‑centered environment and enjoys sales, hospitality, wellness, and relationship‑building.
You’ll Thrive Here If You
Love creating positive experiences and connecting with people
Naturally bring high energy, warmth, and professionalism
Enjoy sales and feel confident making personalized recommendations
Are motivated by goals, bonuses, and growth opportunities
Work well under pressure and stay solution‑oriented
Value teamwork, accountability, and communication
Want your ideas, effort, and attitude to matter
Are passionate about health, wellness, skincare, or self‑care
Want a long‑term opportunity with development potential
What You’ll Do
Deliver an elevated guest experience both in person and over the phone
Build strong relationships with members and first‑time guests
Educate guests on services, wellness benefits, and membership options
Meet and exceed sales goals through membership conversions and service recommendations
Schedule appointments and optimize provider schedules
Recommend enhancements, skincare, and retail products based on guest needs
Support a clean, organized, and welcoming clinic environment
Assist with inventory and daily operational tasks
Work collaboratively with massage therapists, estheticians, and leadership teams
Compensation & Perks
$18–$20/hour based on experience
Competitive monthly bonus opportunities
Paid training and ongoing development
Clear growth and leadership opportunities
Free massage and skincare services
Free prestige skincare products
Employee membership discounts on services and retail
Healthcare benefits for employees working 30+ hours/week
Paid sick leave
Flexible scheduling
Referral bonuses
Monthly team contests and incentives
Why Candidates Choose Us
Established, high‑volume clinics with consistent guest flow
Supportive, team‑oriented culture
Professional environment with strong operational leadership
Opportunity to grow within a multi‑location organization
Wellness‑focused workplace that values work/life balance
Fast‑paced environment where high performers are recognized and rewarded
If you’re looking for more than “just a front desk job” and want to build a career in wellness, hospitality, sales, or leadership, we’d love to meet you.
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Sprachkenntnisse
- English
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