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Counter Sales Representative
- Idaho, New York, United States
- Idaho, New York, United States
Über
Heritage Landscape Supply Group is seeking a FT Counter Sales/Customer sales role is a key customer touchpoint, responsible for accurate order entry and smooth customer interactions. The position requires strong multitasking skills, including processing orders, maintaining inventory accuracy, and coordinating logistics to support delivery timelines. This full‑time role requires a four-day workweek, including Saturday during the Spring and Summer, with the option for a five-day workweek during peak seasons.
Key Responsibilities:
- Provide exceptional customer service by interacting with clients through phone, email, and in-person consultations, maintaining a professional demeanor at all times.
- Accurately process and manage customer transactions at the sales counter using the company’s computer system to ensure efficient and precise order fulfillment.
- Contribute to inventory management by participating in cycle counts.
- Collaborate with management and team members to communicate customer needs and special order material requests, enhancing product offerings and service delivery.
- Work collaboratively with warehouse and sales team members to ensure efficient operations and exceptional customer service.
- Responsibilities include a mix of sales counter duties and various other tasks, supported by modern sales systems and a commitment to maintaining an organized workspace.
Minimum Qualifications:
- Prior experience in a customer service or sales role is preferred; experience in managing customer relationships with a focus on customer satisfaction, retention, and loyalty, ensuring a personalized and positive purchasing experience.
- Proficiency in basic computer operations and internet navigation.
- Experience or familiarity with point-of-sale systems and order entry procedures.
- Ability to work in varied conditions, including outdoor environments.
- Willingness and ability to work overtime as needed during the peak season.
- Capability to pass a pre-employment background/drug test.
Preferred Qualifications:
- Bilingual proficiency in English and Spanish.
- Previous experience with irrigation or landscaping products.
Should a Candidate be submitted to fill a position by a recruiting or staffing services agency (“Agency”), the Company has no obligation to pay the Agency any fee for submission, offer, placement or any service without a fully executed contract of service covering the engagement.Benefits
- Competitive salaries for all team members paid weekly
- 401(k) Retirement Plan with company matching
- Employee Stock Purchase Program
- Paid Vacation, Sick Time, Volunteer Day, Holidays, Birthday, and Floating Holidays
- Paid Parental Leave, Adoption Assistance Program
- Medical, Dental and Vision Benefits
- Flexible and Dependent Care Spending Accounts
- Company paid Life insurance and Short-Term Disability
- Additional Life Insurance and Long-Term Disability also offered
- Mental, Physical and Emotional Well-Being Programs for Employees and Families
- Wellness Program and Safety Program with Bonuses for our Drivers
- Employee Referral Bonus Program
Sprachkenntnisse
- English
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