Jobbörse
Finde Jobs in deiner Nähe – ob vor Ort, hybrid oder remote.- Ähnliche Jobs zu: Customer Support Manager
Customer Support Manager
CampfireNew YorkCustomer Support ManagerAs a Customer Support Manager at Campfire, you will be a frontline champion for our customers ensuring fast, thoughtful, and high-quality support across technical and accountin
Inside Sales & Customer Support Specialist
Federal Signal CorporationNew YorkFederal Signal Corporation is seeking a motivated Inside Customer & Sales Support professional to join our team in Pennsylvania. In this role, you will act as a key partner to our outside sales team,
Remote Sports Sales & Customer Support
Client Program on The Arise® PlatformNew YorkHey sports lover! Are you looking to do work that you enjoy while building a business or joining an existing one? There is no better time than now! Use your customer service experience to provide sale
Remote QA & Customer Support Agent
MorleyNew YorkMorley is seeking a Remote Product Quality Assurance Agent to provide excellent customer service while documenting information. This role involves working closely with dealership partners to resolve i
Customer Experience Engineer - Frontend & AI Support
BoltNew Yorkbolt.new is seeking a Customer Experience Engineer to enhance customer satisfaction by resolving technical issues and advocating for user needs. In this hands-on role, you will interact with users via
Italian Customer Support & Content Ops Specialist
FH Collective AcademyNew YorkFH Collective Academy is seeking Italian-speaking professionals for various roles in Lisbon, focusing on customer support and digital operations. Candidates will engage with customers through phone, e
Machine Learning Engineer, Customer Support Engineering
AirbnbNew YorkAirbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every co
Seasonal Designer: Creative Design & Customer Support
MintedNew YorkMinted is looking for a Seasonal Designer who will provide excellent customer service through creative design. You will incorporate customer requests into personalized designs and ensure quality by pr
Remote Customer Care & Sales Support Specialist
DGI SupplyNew YorkDGI Supply is seeking a Customer Service Representative to manage customer interactions through phone and email. This role includes responsibilities such as processing orders, responding to inquiries,
Remote Sales & Customer Support Rep (Entry-Level)
Globe Life AONew YorkGlobe Life AO is hiring for an Entry-Level Sales Representative position that allows you to work from home. This fully remote opportunity provides flexible full-time and part-time schedules along with
RF Field Applications Engineer Customer-Focused Support
Mini--circuitNew YorkMini-Circuits in New York is looking for a Field Applications Engineer to join their Global Applications Team. This role involves providing exceptional technical support to customers while working col
RF Field Applications Engineer — Customer-Focused Support
Mini--circuitNew YorkMini-Circuits in New York is looking for a Field Applications Engineer to join their Global Applications Team. This role involves providing exceptional technical support to customers while working col
Inside Sales Coordinator | Customer Growth & Support (Idaho Falls)
Challenger Pallet & Supply, Inc.New YorkChallenger Pallet & Supply, Inc. in Idaho Falls is looking for a motivated Inside Sales Coordinator. This role focuses on maintaining customer relationships, providing exceptional service, and generat
Italian Speakers | Customer Support, Content Moderation & Operations in Lisbon
FH Collective AcademyNew YorkWe are currently hiring Italian‑speaking professionals for multiple projects within a leading international BPO company in Lisbon.These opportunities cover industries such as Social Media, Healthcare,
System Analyst, Customer Ops - Strategic Applications Operations Application and Support
Con EdisonNew YorkSystem Analyst, Customer Ops - Strategic Applications Operations Application and Support Job InfoJob Identification 8188Job Category SupportPosting Date 05/22/2026, 12:42 PMLocations 4 Irving Pl Headq
Customer Sales Manager
B&G Foods Inc.New YorkThe Customer Sales Manager’s purpose is to drive sales in a direct selling and/or broker capacity through fact‑based selling and form productive customer relationships for Albertson's. Candidates resi
Customer Sales Manager
HaleonNew YorkThe salary range for this role is $137,185 - $188,630 USD + bonus.Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just thre
Customer Sales Manager
Advantage SolutionsNew YorkSummary Customer Sales ManagerWe are seeking a dynamic Customer Manager responsible for being the sales expert for a designated Customer, providing strategic customer insights and ensuring joint busin
Customer Sales Manager
Haleon plc.New YorkCustomer Sales Manager, Costco The Customer Sales Manager, Costco contributes to Haleon’s success by executing a profitable selling strategy and is responsible for managing key relationships at Costco
Customer Sales Manager
B&G FoodsNew YorkThe Customer Sales Manager’s purpose is to drive sales in a direct selling and/or broker capacity through fact‑based selling and form productive customer relationships for Albertson's. Candidates resi
Senior Customer Success Manager
LeapworkNew YorkSenior Customer Success ManagerAt Leapwork, we are at the center of the most important shift happening in enterprise software right now, with AI changing how software is built across every industry an
Enterprise Customer Success Manager
ProbookNew YorkProbook Account ExecutiveProbook is the AI dispatcher for the home services industry, transforming how plumbing, HVAC, and electrical businesses operate.Our impact is real. Dispatching the right techn
Customer Education & Content Manager
SecureframeNew YorkAbout the Role The Customer Education & Content Manager will own everything that helps customers learn Secureframe independently, from screen‑recorded product walkthroughs and compliance framework tra
Customer Sales Manager - Oklahoma City
Kraft HeinzNew YorkHere at Kraft Heinz, our US Sales team aspires to be an Indispensable Partner with a Growth and Winning Mindset, acutely focused on Superior Execution every day. This is our guiding compass to grow so
Growth-Oriented Customer Sales Manager
Advantage SolutionsNew YorkAdvantage-Solutions, located in New York, NY, is seeking a dynamic Customer Sales Manager responsible for providing strategic customer insights and executing joint business plans. The role requires co
Customer Support Manager
- New York, New York, United States
- New York, New York, United States
Über
As a Customer Support Manager at Campfire, you will be a frontline champion for our customers ensuring fast, thoughtful, and high-quality support across technical and accounting-related needs. You will own complex support cases, build deep product expertise, and help shape the foundations of our support motion as we scale.
You will work closely with Product, Engineering, and Customer Success to turn customer feedback into better product experiences and continuously improve how we support our users.
This role is ideal for someone who loves problem-solving, thrives in fast-growing environments, and wants to grow into leadership over time.
Key Responsibilities- Own and resolve complex technical and accounting-related support cases with speed, accuracy, and empathy
- Manage daily support tickets and customer inquiries across email, chat, and other support channels
- Troubleshoot ERP workflows, accounting data issues, and product functionality
- Proactively follow up to ensure full issue resolution and high customer satisfaction
- Document recurring issues, best practices, and solutions in internal knowledge bases
- Build trusted relationships with customers by providing thoughtful, high-quality support
- Monitor customer health, sentiment, and recurring issues that could impact retention
- Identify trends in support requests and flag risks, product gaps, and improvement opportunities
- Partner closely with Customer Success to ensure seamless knowledge transfer
- Work with Product and Engineering to report bugs, reproduce issues, and validate fixes
- Provide structured feedback on product usability, workflows, and feature gaps
- Contribute to product improvements by representing the voice of the customer
- Help build and improve support playbooks, workflows, and documentation
- Create and maintain help articles, internal guides, and customer-facing knowledge base content
- Support self-service initiatives including FAQs, tutorials, and in-product guidance
- 3+ years of experience in accounting, audit, finance, or customer-facing SaaS roles (Support, Implementation, CS, Account Management)
- Bonus: Experience with ERP platforms (QuickBooks, Xero, Sage Intacct, NetSuite)
- Strong technical aptitude and ability to quickly learn new software platforms
- Comfort troubleshooting accounting data, financial workflows, and system integrations
- Bachelor's degree or equivalent practical experience
- Customer-first mindset with strong empathy and ownership
- Highly organized with excellent attention to detail
- Comfortable managing multiple priorities in a fast-paced environment
- Clear, thoughtful communicator with strong written and verbal skills
- Growth mindset with interest in mentoring and future leadership development
Sprachkenntnisse
- English
Dieses Stellenangebot stammt von einer Partnerplattform von TieTalent. Klick auf „Jetzt Bewerben”, um deine Bewerbung direkt auf deren Website einzureichen.