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Assistant General ManagerLivinn Hotels Ltd • Minneapolis, Minnesota, United States
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Assistant General Manager

Livinn Hotels Ltd
  • US
    Minneapolis, Minnesota, United States
  • US
    Minneapolis, Minnesota, United States
Jetzt Bewerben

Über

Assistant General Manager

LivINN Hotels LTD is seeking a motivated Assistant General Manager to support daily hotel operations and lead front desk teams in delivering exceptional guest service. This full-time leadership role assists the General Manager, oversees staff, resolves guest concerns, and ensures company policies and service standards are met. Ideal candidates have hospitality experience, strong leadership skills, and a hands-on, service-focused approach.

Starting salary: $45,760 - $49,920 Depending on Experience

Must be available weekends, Primary Shift 3 pm - 11 pm.

Benefits Include: Medical, Dental, Vision, Paid Life Insurance, Paid Time Off, Supplemental Benefits, 401k and match.

Requirements
  • Oversee daily hotel operations and assume full responsibility when the General Manager is not on site
  • Supervise, schedule, train, and support front desk staff, night audit, and breakfast attendants
  • Participate in hiring, onboarding, coaching, and employee development
  • Conduct performance evaluations and provide ongoing feedback
  • Monitor reservations, check-ins, activity logs, and shift transitions
  • Resolve guest concerns, complaints, and escalations professionally
  • Review and verify employee timecards and department schedules
  • Ensure accuracy in cash handling, safe counts, and key control
  • Maintain inventory and ordering supplies as needed
  • Enforce company policies, procedures, and service standards
  • Promote teamwork, accountability, and ethical conduct
Qualifications
  • Minimum of 2 years of hospitality or related industry experience
  • Previous supervisory or leadership experience preferred
  • Strong communication, organizational, and customer service skills
  • Ability to work independently and make sound operational decisions
  • Comfortable handling guest conflicts and high-pressure situations
  • Ability to cover shifts on short notice when needed
  • Ability to maintain required quality metrics
  • Must pass a background check
Physical Requirements:
  • Ability to sit or stand for extended periods
  • Ability to lift up to 50 pounds
  • Ability to bend, stoop, kneel, and perform light physical tasks as needed
Work Environment & Expectations:
  • Fast-paced hospitality environment
  • Requires flexibility in scheduling, including evenings, weekends, and holidays
  • Minneapolis, Minnesota, United States

Sprachkenntnisse

  • English
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