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Customer Service & Sales Representative – Olympic Plumbing Technology | Remote (US)
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Customer Service & Sales Representative – Olympic Plumbing Technology | Remote (US) Job Summary Olympic Plumbing Technology, a family‑owned plumbing and drain service company, is seeking aCustomer Ser
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Customer Service & Sales Representative – Olympic Plumbing Technology | Remote (US)
- New York, New York, United States
- New York, New York, United States
Über
Customer Service & Sales Representative
to join its remote team. This full‑time role offers
$12–$16/hour (DOE)
plus benefits including health insurance, 401(k) matching, paid time off, and opportunities for advancement.
The successful candidate will be the first point of contact for customers, delivering exceptional service while identifying opportunities to connect them with the right products and solutions.
Key Job Details
Job Title:
Customer Service & Sales Representative
Employer:
Olympic Plumbing Technology
Location:
Remote (US-based)
Pay:
$12–$16/hour (depending on experience)
Job Type:
Full-Time
Schedule:
Monday–Friday
Key Responsibilities
Answer inbound/outbound customer care and sales calls with professionalism and empathy
Engage customers in consultative conversations to understand needs and recommend services
Identify upsell and cross‑sell opportunities to add value for customers
Schedule technicians and ensure seamless communication with operations team
Follow company procedures for scheduling, documentation, and follow‑up
Meet and exceed goals related to sales, scheduling accuracy, and customer satisfaction
Candidate Requirements Essential:
3+ years of customer service experience (preferably phone‑based or call center)
Ability to work independently in a remote environment
Entry‑level sales or goal‑driven experience (upselling, lead follow‑up, appointment booking)
Strong communication and active listening skills
Ability to multitask, stay organized, and follow through on details
Comfort with multi‑line phone systems, Microsoft Office, and Google Workspace
Dependable, proactive attitude with desire to grow
Preferred:
Experience with Service Titan software
Benefits
Competitive pay ($12–$16/hour)
100% company‑paid medical and dental insurance
Flexible PTO plan (vacation, personal, sick leave)
401(k) with company match
Life insurance
Supportive, team‑oriented remote environment
Ongoing training and career growth opportunities
About Olympic Plumbing Technology Olympic Plumbing Technology is a family‑owned company providing high‑quality plumbing and drain solutions. Guided by values of
Integrity, Honesty, Respect, Teamwork, and Kindness , the company believes great service starts with great people. Employees are supported in a collaborative environment with opportunities for advancement.
Application Process How to Apply:
Submit your application via Olympic Plumbing Technology’s recruitment channels.
Highlight your customer service and sales experience.
Shortlisted candidates will be contacted for interview.
CLICK HERE TO APPLY
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Sprachkenntnisse
- English
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