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Assistant General ManagerTotal Management SystemsAlbuquerque, New Mexico, United States
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Assistant General Manager

Total Management Systems
  • US
    Albuquerque, New Mexico, United States
  • US
    Albuquerque, New Mexico, United States

Über

Assistant General Manager (AGM)

Are you ready to take the next step in your hotel career? The Fairfield Inn & Suites by Marriott is looking for a motivated and service-driven Assistant General Manager (AGM). This is a hands-on leadership opportunity ideal for someone who thrives in a fast-paced hotel environment, enjoys mentoring others, and wants to eventually grow into a General Manager role.

Why Join Us? As part of our growing organization, you'll gain real-world management experience while building your leadership skills across hotel operationsfrom front desk to housekeeping, maintenance, guest satisfaction, and financial reporting. You'll be supported by a company that believes in promoting from within and developing hospitality leaders. Total Management Systems is a growing hotel group with a portfolio of Marriott and Hilton branded hotels around the state of NM, offering opportunities to advance your career when you are ready.

What You'll Do:

  • Lead daily operations and serve as a key liaison between departments and the General Manager
  • Supervise front desk agents and ensure excellent guest service around the clock
  • Assist in hiring, training, and evaluating team members to maintain high service standards
  • Prepare schedules, run reports, and assist in budgeting and forecasting
  • Assist in invoicing accounts receivable bills.
  • Assist in ordering and compiling accounts payable invoices to ensure supply levels are maintained and the hotel pays its bills to vendors.
  • Step in to support the front desk, housekeeping, and light maintenance when needed
  • Monitor and maintain inventory, process invoices, handle deposits, and support financial controls
  • Conduct daily property walks and inspections to uphold quality and brand standards
  • Participate in our AGM training program with access to mentorship and growth opportunities

Must-Haves:

  • 23 years of hotel experience, including 1+ year in a leadership role
  • Strong knowledge of front desk operations and hotel accounting/audit practices
  • Excellent communication, team leadership, and guest service skills
  • Proficiency with Microsoft Office and hotel PMS (e.g., Hilton or Marriott systems)
  • Availability for flexible scheduling, including nights, weekends, and holidays
  • Ability to walk and be on your feet for long durations when assisting in the departments up to 8 hours.

Nice-to-Haves:

  • Bilingual (English/Spanish)
  • Experience in light maintenance

What We Offer

  • Hotel Discounts
  • Career growth within a trusted hospitality management group
  • Health, dental, and vision benefits
  • 401(k) program with a match
  • Paid time off and professional development opportunities
  • Albuquerque, New Mexico, United States

Sprachkenntnisse

  • English
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