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General Manager
- Raleigh, North Carolina, United States
- Raleigh, North Carolina, United States
Über
We're looking for a General Manager who runs a great restaurantevery shift, every day. This is a hands-on leadership role responsible for driving sales, building a strong team, and delivering fast, consistent, high-quality guest experiences. You'll own the business as if it were your own.
1. Restaurant Performance
- Drive sales, profitability, and operational efficiency
- Manage key metrics: labor %, food cost, throughput, and waste
- Deliver consistent resultsnot just good days
2. Shift Execution & Throughput
- Lead from the front during peak hours
- Ensure fast, accurate service and strong line flow
- Maintain ticket times and throughput standards
3. Team Leadership & Development
- Hire, train, and develop a high-performing team
- Build and coach Shift Leaders and Assistant Managers
- Create a culture of accountability, energy, and ownership
4. Guest Experience
- Ensure every guest receives fast, friendly, and accurate service
- Address issues in real time and recover the experience
- Use feedback to improve operations
5. Operational Standards
- Maintain food safety, cleanliness, and brand standards at all times
- Execute systems and processes consistently
- Be audit-ready every day
Consistently hits sales, labor, and food cost targets
Strong shift executionno chaos during peak hours
Low turnover in key roles (AMs, Shift Leaders)
Internal promotions happening from within your team
High guest satisfaction and repeat business
25+ years of restaurant management experience (fast casual or QSR preferred)
Experience running high-volume shifts ($1M$3M+ annual volume typical)
Proven ability to lead teams and deliver consistent results
Strong work ethicyou're comfortable being on your feet and in the action
Ability to manage both people and numbers
Willing to work nights, weekends, and peak business hours
Leads from the frontthis is not a back-office role
Holds high standards and addresses issues directly
Base salary: + performance bonus
Health, dental, vision
PTO
Meal benefits
Growth path to District Manager
Bonus pay
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) matching
Paid training
Five Guys Burgers and Fries - Capital Blvd - NEW 5501 Capital Blvd, Raleigh, NC 27616, USA Apply
Sprachkenntnisse
- English
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