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Patient Care Rep
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Description :A Patient Care Representative III will be responsible for delivery, set-up and education of durable medical equipment and supplies, which could occur in the customer home, Home Support
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Patient Care | , OR
UMREugenePatient Care Coordinator (Imaging) Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly i
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Patient Care Rep
- Lake Spring, Missouri, United States
- Lake Spring, Missouri, United States
Über
Description
:A Patient Care Representative III will be responsible for delivery, set-up and education of durable medical equipment and supplies, which could occur in the customer home, Home Support office or clinic/hospital settings. Provides 24-hour/day coverage to Home Support customers and triage all calls effectively. They will also be responsible for some referral intake and warehouse duties.Education: ▪ Required: High School Diploma or Equivalent Experience: ▪ No Previous Experience Required Skills: ▪ Must be able to use computer/software systems, phone system in order to transmit orders. ▪ Markets and represents Home Support in a positive and professional manner at all times. ▪ Possesses the ability to communicate as a team when problem solving, discussing comments, ideas and issues with co-workers and supervisors. ▪ Familiar and compliant with regulatory agencies and CoxHealth Home Support policy and procedures as it relates to their job. ▪ Demonstrates timeliness, courtesy, sincerity and patience when dealing with internal and external customers. Maintains a clean and organized work area in order to facilitate timely order placement and easy order tracking Utilizes supplies in an efficient manner and orients and maintains a thorough working knowledge of the warehouse and inventory management systems. ▪ Effectively maintains current knowledge of respiratory and DME equipment and trends related to home care. ▪ Defines hospital emergency codes, OSHA standards, infection control methods and performs lifting principles in completing the job. Practices safety principles in completing job. ▪ Able to communicate the problems/needs of the PCR III job responsibilities and of a patient or customer well and through the appropriate channels ▪ Utilizes current committee structures and formal line of communication to promote problem solving and decision making and to communicate results. ▪ Utilizes standards, guidelines and protocols for optimal care delivery. Incorporate data and information to continually improve care and practice to enhance outcome. ▪ Familiar and compliant with DOT, Joint Commission, OSHA, FDA regulations and CoxHealth Home Support policy and procedure as it relates to their job. Licensure/Certification/Registration: ▪ Required: Must obtain Class E Driver's License within 30 days of hireSprachkenntnisse
- English
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