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Information Technology Support Technician
BrooksourceOklahoma City
Provides support to users with technology-related issues including hardware, software, network, telephony, printers, and mobile devices. Troubleshoots, documents, and escalates issues; performs root c
Information Technology Support Technician
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Information Technology Support Technician
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Information Technology Support Technician
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Network Information Technology Support Technician
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Johnson OutdoorsEufaulaKEY RESPONSIBILITIES Maintains desktop computers, laptops and network related hardware and software which includes setup, new user account creation, simple to complex installations and advanced troubl
Information Technology Support Technician
- Oklahoma City, Oklahoma, United States
- Oklahoma City, Oklahoma, United States
Über
Responsibilities
Provide second-level support for location-specific trouble tickets.
Support users with all technology-related issues and ensure one-call resolution.
Configure, install, and support workstations, laptops, printers, tablets, phones, and other networked devices.
Analyze performance, identify problem areas, and provide actionable insights.
Engage with multiple teams to resolve technical issues.
Perform maintenance tests, identify and isolate issues, and elevate as needed.
Assist with purchasing, inventory, and financial transactions for physical and licensed technology.
Required Qualifications Education
High school diploma or equivalent
Work Experience
At least 3 years of IT experience.
Break/fix experience with lazer printers
Skills
Ability to work effectively with both technical and non-technical personnel.
Preferred Qualifications
Associate’s or bachelor’s degree in IT or related field.
Technical institute certification in a related field.
EEO: We are committed to creating an inclusive environment for all employees and applicants. We do not discriminate on the basis of race, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, marital status, military or veteran status, citizenship, pregnancy (including childbirth, lactation, and related conditions), or any other protected status in accordance with applicable federal, state, and local laws.
Benefits & Perks: Brooksource offers competitive medical, dental, vision, Health Savings Account, Dependent Care FSA, and supplemental coverage with plans that can fit each employee’s needs. We offer a 401k plan that includes a company match and is fully vested after you become eligible, paid time off, sick time, and paid company holidays. We also offer an Employee Assistance Program (EAP) that provides services like virtual counseling, financial services, legal services, life coaching, etc.
Pay Disclaimer: The pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
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Sprachkenntnisse
- English
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